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Privacy: Watch where you're snooping |
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May 2, 2003
Monitoring every staff email and website visited is a waste of time and money
Each week vnunet.com asks a different expert from the antivirus world to give their views on recent virus and security issues, with advice, warnings and information on the latest threats.
This week Ian Kilpatrick, chairman of the Wick Hill Group, offers advice on finding effective solutions to deal with the management of staff email and web use.
Nobody likes to feel they're being watched or that their employer doesn't trust them. But, in some workplaces, every email written is scrutinised and employers check out every website visited.
Apart from the detrimental effect this has on employees, it is hugely expensive and a complete waste of time.
At the other end of the scale, some companies have no rules over email and take a similar attitude when it comes to the web. This puts both the company and its employees at risk.
The 'burying your head in the sand' approach is just as inappropriate as the 'big brother' approach, because there are effective solutions to deal with the management of email and web use. There is a happy medium between the two extremes.
We need to monitor email and web use for a number of legal, moral and business reasons.
Morally, companies should protect their employees from racism, sexism and pornography because they can be prosecuted if they don't. Failure to do this has been shown repeatedly in court to be expensive in terms of fines, legal costs and, perhaps worst of all, reputation.
Ambitious, mischievous or disgruntled staff members can also email confidential material out of the workplace.
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