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Privacy: Is Search Privacy an Issue? Google wins Big Brother Award |
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Some scary statements have been made about the privacy of search requests. You may have heard Google was nominated for a Big Brother Award award. You may also have read Google knows everything you ever searched for. Should you be afraid? Is it time to boycott Google, as blogger Gavin Sheridan called for?
By Danny Sullivan
May 23, 2003
Relax. Yes, there are privacy issues when you do a search at Google. These
are concerns at other search engines, too. Fear that you, personally, will be
tracked isn't realistic for the vast majority of users.
What exactly does Google know about you when you come to search? You needn't
be worried -- for the moment. Next week, we'll continue the privacy discussion
with a look at Yahoo! and search engine privacy policies.
Fact or Fiction?
No wonder people worry about search privacy after reading statements like
these:
Google builds up a detailed profile of your search terms over
many years. Google probably knew when you last thought you were pregnant, what
diseases your children have had, and who your divorce lawyer is. - BBC
technology commentator Bill Thompson, February
21, 2003
I don't like that its cookies expire 35 years from
now, and that it records all my searches, including the embarrassing ones.
--Technology writer and blogger Chris Gulker, March 7,
2003
Reality: Google doesn't know who you are as an individual. Its use of
cookies, hardly unique, doesn't give it a magical ability to see your face and
know your name through your monitor.
All Google knows is specific browser software, on a particular computer, made
a request. A cookie gives it the ability to potentially see all requests made by
that browser over time. Google doesn't know who was at the browser when the
request made.
When I search at Google, this is how it identifies me: 740674ce2123e969.
No name, no address, no phone number. If someone else is at my computer,
Google can't tell someone new is searching.
What Does Google Record?
Here's how that unique cookie number is given to you and why it tells Google
nothing about who you are.
Assume you've never been to Google before. You visit the site and search for
"cars." What's recorded?
As stated in its privacy policy, Google records the time you visited, your
Internet address, and your browser type in a log file. It's standard practice for Web servers to keep track
of this information.
Here's a simplified example of how a search for "cars" might appear in
Google's logs:
inktomi1-lng.server.ntl.com - 25/Mar/2003 10:15:32 -
http://www.google.com/search?q=cars - MSIE 6.0; Windows NT 5.1 -
740674ce2123e969
When broken down:
- inktomi1-lng.server.ntl.com -- my Internet address, resolved to a domain
name
- 25/Mar/2003 10:15:32 -- date and time I searched
- http://www.google.com/search?q=cars -- my search request, containing the
word "cars" in it
- MSIE 6.0; Windows NT 5.1 -- the browser and operating system I used, MS
Internet Explorer 6 on Windows XP
- 740674ce2123e969 -- my unique cookie ID, assigned to my browser the first
time I visited
My Internet Address
If Google wants to know who I am, the most important element is my IP address.
That address says nothing about me as Danny Sullivan. NTL is a large UK Internet
access provider. The IP address represents the NTL computer serving my requests.
(Inktomi is mentioned probably as a remnant from when it provided Internet
caching services to ISPs.)
NTL could look at its records and know I connected to the Web. It doesn't
pass my name to Google. All Google knows is an NTL user visited.
Is it true a person's IP address might be tied to him more personally? For
example, you work at a company where everyone's computer is given a unique name.
Your IP address could be: danny.sullivan.searchenginewatch.com
Such situations are rare. They don't guarantee you, personally, use that
computer. Still, it's a good reason for sys admins not to link IP addresses to
personal data.
What About the Cookie?
Why would Google want to know who you are? Some people set preferences, such
as seeing more than 10 pages at a time or English-only results. It's helpful for
Google to know how often unique users return and how they behave when
searching.
Google can't depend just on your IP address to know if it's seen you before.
If I go offline for a few hours and reconnect, my NTL address may be different.
If I have trouble connecting to NTL, I may switch to my AOL account. I'm the
same person, but with three IP addresses. In each case, to Google I'm a
different person.
A cookie solves this, which is why so many sites use them. With a cookie, no
matter what ISP I use, Google knows it's seen my browser before. Then, anytime
my browser talks to Google, it sends along my unique ID, so Google remembers who
I am -- at least, to the degree I'm a unique browser on a particular
computer.
Google still doesn't know my identity. If my wife searches at my computer,
Google has no idea the age and gender of the searcher suddenly changed. It still
sees the same cookie.
My laptop has a different ID. To Google, it's a different "person." Netscape
Navigator and Internet Explorer on the same computer get different cookies. If I
switch browsers, I'm a different person to Google.
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