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Need Password Help

 
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CalamityJane

Security Expert
Microsoft MVP

Joined: Oct 05, 2002
Posts: 4004

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PostPosted: Thu Nov 07, 2002 11:27 pm    Post subject: Need Password Help
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I can't change my e-mail addy in Profile and when I put in my password to confirm, the system says it doesn't agree. I know I haven't forgotten my password, but it seems to not be working. Can it be reset with an e-mail to me so I can go in and make changes to my profile? I even tried the first one that was sent to me and that didn't work either. Rolling Eyes

Or is there a help topic I missed somewhere regarding passwords?

As the cookie crumbles..... Very Happy Would appreciate some help.

Janie

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haiku

Corporal
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Joined: Oct 21, 2002
Posts: 66
Location: USA

PostPosted: Fri Nov 08, 2002 12:28 pm    Post subject:
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I tried changing the real email ( CastleCops Link/modules.php?name=Your_Account&op=edituser ) and it took just fine. Is that where you tried?

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CalamityJane

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PostPosted: Fri Nov 08, 2002 4:38 pm    Post subject:
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haiku, You're Terrific image

That worked!!

Funny Shocked It doesn't work if you try it through "Profile" and "Registration Information" at the top of the Forums (which is what I was trying to use)

Took me a while to figure out where the "Your account" thing was (on the main page but not in here, right?) Anyway....went there and entered my password and it worked perfect.

Thanks, again Very Happy E-mail successfully changed. Very Happy

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CalamityJane

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PostPosted: Fri Nov 08, 2002 4:41 pm    Post subject:
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Uh, Oh. Now my Avatar is gone Sad

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haiku

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Joined: Oct 21, 2002
Posts: 66
Location: USA

PostPosted: Fri Nov 08, 2002 4:47 pm    Post subject:
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Try deleting and re-uploading it ( CastleCops Link/modules.php?name=Forums&file=profile&mode=editprofile). Looks like you found a bug.

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CalamityJane

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PostPosted: Fri Nov 08, 2002 4:56 pm    Post subject: WEIRD!
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Well, had to re-upload my Avatar again Mad

Changing my e-mail in the "Your Account", made my Avatar disappear completely from my profile Shocked

Thanks for your help, Haiku - something is definitely not working right. Very Happy

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jaykaykay

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Joined: Feb 25, 2002
Posts: 504
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PostPosted: Sat Nov 09, 2002 2:05 am    Post subject:
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One thing for sure is that it isn't you. You and your avatar are lookin' good.

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CalamityJane

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PostPosted: Sat Nov 09, 2002 11:15 am    Post subject:
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Very Happy jaykaykay...usually it IS me, but I think you are right. Twas weird! Shocked I wonder if anyone else has tried changing their e-mail addy in Profile vs. Your account and had the same problem?

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Paul

CastleCops Founder


Joined: Feb 22, 2002
Posts: 27351

Administrators Firetrust Forums Admin MIRT Moderators MVP Phishing Squad Premium Team CC Committee

PostPosted: Mon Nov 11, 2002 1:41 am    Post subject:
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Hopefully in a couple weeks this will be fixed.


_________________
Paul Laudanski - http://www.laudanski.com
http://www.linkedin.com/pub/1/49a/17b
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CalamityJane

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Joined: Oct 05, 2002
Posts: 4004

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PostPosted: Mon Nov 11, 2002 8:47 pm    Post subject:
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Hi Paul Smile

Glad to know twas just a bug. At least if someone else runs into it between now and then, they can find the "workaround" in this exercise in meantime. Laughing
(I am relieved to know I am not crazy...yet) Wink

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