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Emails getting "stuck" in Mailwasher Pro
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PeterWright

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PostPosted: Thu Nov 27, 2003 10:26 am    Post subject: Emails getting "stuck" in Mailwasher Pro
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Support haven't yet been able to solve this, so maybe someone else has experienced the problem -

emails addressed to my "secondary" email address are staying in Mailwasher Pro instead of going through to Outlook Express.

My secondar address is a sort of "alias" additional address which my server allows - I could have up to 5 but just use one ...

I have both accounts and passwords listed in MWP, but somehow they just won't come through - I'm having to copy and paste the text from inside Mailwaher to an email which I then send to myself!

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PostPosted: Thu Nov 27, 2003 10:58 am    Post subject:
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What happens when you click Send/Receive in Outlook Express for your secondary account?

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PeterWright

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PostPosted: Thu Nov 27, 2003 12:16 pm    Post subject:
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It goes through the "authorise" process, but nothing comes in - the same that would happen if there were no messages, except that there are a dozen or so sitting there in Mailwasher Pro 3.3.

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rusticdog

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PostPosted: Fri Nov 28, 2003 1:12 am    Post subject:
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MailWasher cannot block your email program from retrieving messages.

So the problem here will be something in Outlook Express. Do you have any filters or blocked senders in your OE program ?

Click on Tools >> Message Rules >> Mail >> to view any filters...

Click on Tools >> Message Rules >> Blocked Senders List >> to view the list of blocked senders

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Ikeb

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PostPosted: Fri Nov 28, 2003 6:22 am    Post subject:
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PeterWright wrote:
It goes through the "authorise" process, but nothing comes in - the same that would happen if there were no messages, except that there are a dozen or so sitting there in Mailwasher Pro 3.3.

Peter, you have the wrong idea about MWP. It does not "hold" messages, it just downloads them (or only the first part if the message is long) and has features allowing you to examine them for SPAM indicators and delete such messages. Actually any undeleted messages remain held at the server.

The email client can also read messages at the server. But normally you don't want to do that before checking for SPAM because, well, you'd end up downloading all the SPAM along with your acceptable messages.

So the process is;
  1. Check messages with MWP
  2. Delete any messages you don't want downloaded to your client
  3. Download remaining messages to your email client

Hopefully this explanation also helps you understand why you must not enable any automatic message checking by the client ... when you get it to work. But as Rusticdog states, that can have nothing to do with MWP.

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PeterWright

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PostPosted: Fri Nov 28, 2003 6:45 am    Post subject:
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First of all, I really appreciate your responses, but I am still trying to get to the bottom of this.

Although it may not be possible for MWP to "hang onto" emails, I now have 18 sitting there in the MWP window and still can't get them into Outlook Express. They have arrived over the past two weeks.

I checked my Message rules in OE, and there were a few "Blacklisted" addresses left over from previous attempts to reduce spam - I have now deleted them all. The only other rules I have are to put posts from or to particular addresses straight into Folders within OE. I have temporarily disbled the Rule relating to my secondary address.

All the "stuck" messages are addressed to my secondary address, but I have two separate accounts listed in MWP, each with their own password.

Are there any settings I may have set wrongly which can cause this?

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Ikeb

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PostPosted: Fri Nov 28, 2003 7:00 am    Post subject:
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Peter, I take it you had OE working before installing MWP. Did you make any other changes that could affect mail handling at around the same time you installed MWP?

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PeterWright

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PostPosted: Fri Nov 28, 2003 8:04 am    Post subject: Good news ....
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Following your pointing me in the dirsction of Outlook Express, I've been through it all abd re-set up the second email account in OE, and suddenly all the "blockage" came through! It felt very similar to clearing blocked drains!

I think somehow it got interfered with in a recent XP update.

I'm shortly going over to Opera M2 as my emailer, once I've learnt it, so here's to a smoother future.

Thanks again to all for your help.

Peter

p.s. although it's much easier to sort the spam from the real in MWP, it certainly hasn'r reduced the numder that come in each day - is this a realistic expectation?

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PeterWright

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PostPosted: Fri Nov 28, 2003 8:18 am    Post subject: CRASH after submitting to this forum
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Two out of three times that I have submitted emails in this thread, my PC crashed to black screen, rebooted and ran scandisk on C drive.

This has honestly never happened in two years of XP Pro.

Both times I found that my post had arrived ok, but there's something very strange going on-

Hopefully it doesn't happen again when I submit this ....

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Ikeb

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PostPosted: Fri Nov 28, 2003 8:48 am    Post subject: Re: Good news ....
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Good stuff Peter. Glad to see you've got the stuck email flowing. Not sure about your analogy though. Razz Razz


PeterWright wrote:
p.s. although it's much easier to sort the spam from the real in MWP, it certainly hasn'r reduced the numder that come in each day - is this a realistic expectation?

No. Crying or Very sad Crying or Very sad

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Ikeb

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PostPosted: Fri Nov 28, 2003 8:50 am    Post subject: Re: CRASH after submitting to this forum
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PeterWright wrote:
Two out of three times that I have submitted emails in this thread, my PC crashed to black screen, rebooted and ran scandisk on C drive.

You're able to submit posts by email? Confused How do you manage that?

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PeterWright

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PostPosted: Fri Nov 28, 2003 9:04 am    Post subject:
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sorry - just meant "submit posts".

Anyway, it didn't crash when I sent that message, which on past form means it will when I send this one ......

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stan_qaz

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PostPosted: Sat Nov 29, 2003 2:36 am    Post subject:
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If you want to reduce spam you can report to spamcop.net and use the spamcop RBL to filter your incoming mail, it won't do much but it gets some spammers stopped and filters a lot more of them.


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PostPosted: Sat Nov 29, 2003 2:50 am    Post subject:
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Thanks Stan

There's legislation going through here in Australia making Spam sending a crime. Unfortunately it won't do much as most comes from overseas.

It must be in every country's interests to stamp it out, so hopefully some kind of international co-operation will occur, but I'm not holding my breath.

I would have thought that internet servers, where all this stuff originates and passes through, should be handed some responsibility - it must waste so much of their bandwidth ...

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stan_qaz

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PostPosted: Sat Nov 29, 2003 3:49 am    Post subject:
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No law is going to stop spammers, most are criminals, worse most politicians are crooks too and here in the USA we are about to legalize sending spam! The folks sending it donated more money than the folks that wanted to stop it I guess.


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