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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Wed Feb 13, 2008 1:00 am Post subject: 129 FPs in latest PrevxCSI Free Scanner |
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I have a full version full licence for Prevx2 with the latest version 1.0.2 Build 123 installed.
So I am happy with my system (along with Comodo Pro Firewall in Advanced Defense+ mode, ComodoBOClean and AVG Free AV).
However, I periodically scan with the PrevxCSI Free just out of interest, and before (today) using this new super-duper version that wants you DESPERATELY to buy it (!!) it found....wait for it..
ONE HUNDRED AND TWENTY NINE BAD FILES!!!!
'All' of them allegedly 'rootkits', the list included every Prevx2 process ( ) and every other file was completely safe!!
I then proceeded to do a FULL SYTEM file scan with my installed LICENSED Prevx, with no exclusions, and for it to scan in archives.
What did it find? NOTHING
I then proceeded to do a FULL SYTEM file scan (no exclusions, scan in archives and zips) with Comodo Professional FW Malware scanner.
What did that find? NOTHING
AVG Full system scan - no exclusions, all archives and zips - found: NOTHING
Comodo BOClean is up to date onguard in real time - what has it alerted me to? NOTHING
Spybot S&D Full Scan - NOTHING
AdAware 2007 - NOTHING
Frankly, this is very worrying.
I will certainly not be recommending Prevx CSI to anyone anymore until I am once again truly confident that it is NOT simply a 'ruse' to get people to part with money on a clean system.
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IP: 83.100.*.*
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m_giuliani
Prevx Host Premium Member
 Joined: Sep 23, 2006 Posts: 56 Location: Italy
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Posted: Wed Feb 13, 2008 2:05 pm Post subject: |
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Hello,
have you contacted Prevx Support thru ticket?
Just because instead of claiming big things, it could be that there's a bug or incompatibility with some other security software.
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slxplovs
Guest IP: 81.148.*.*
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Posted: Wed Feb 13, 2008 3:56 pm Post subject: |
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This issue was resolved recently. Please make sure you are using the latest build of CSI which is 1.5.103.197. If the problem persists with this build I strongly suggest you open a support call with Prevx.
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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Thu Feb 14, 2008 10:26 pm Post subject: |
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It is *not* a known issue *with Comodo*. You have it the wrong way around.
It is now a *known* issue with Prevx CSI - they have discovered (as they have reported to me through a support ticket) that it is THEIR product's incompatibility with Comodo - not the other way around.
It is PREVX CSI finding false positives (including its OWN processes) - not Comodo.
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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Thu Feb 14, 2008 10:30 pm Post subject: |
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It is *not* a known issue *with Comodo*. You have it the wrong way around.
It is now a *known* issue with Prevx CSI - they have discovered (as they have reported to me through a support ticket) that it is THEIR product's incompatibility with Comodo - not the other way around.
It is PREVX CSI finding false positives (including its OWN processes) - not Comodo.
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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Thu Feb 14, 2008 10:31 pm Post subject: |
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damn Castle Cops site is like a slug in mud and posts the same thing 3 times
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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Thu Feb 14, 2008 10:45 pm Post subject: |
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| slxplovs wrote: | | This issue was resolved recently. Please make sure you are using the latest build of CSI which is 1.5.103.197. If the problem persists with this build I strongly suggest you open a support call with Prevx. |
You are TOTALLY AND UTTERLY WRONG - that IS the BAD build of Prevx CSI and it is STILL being hosted on Prevx.
This is their reply - read it, the corrected not buggered release is NOT out yet:
"Dear Prevx User,
Prevx Technical Support have responded to your query.
Here is the message that has just been posted:
***********************************************************************************
Subject: The latest PREV CSI Free scanner
Hello,
We have identified a compatibility issue between some other software and Prevx CSI - are you running Comodo HIPS or Defense products?
We are in no way trying to frighten people into buying the full program - this is a known issue which we are addressing and will have fixed in a new build which should be released tomorrow afternoon or Friday with build number 1.3.105.205 or higher.
We are sorry for your inconvenience. If you still experience this issue after updating to the newest version, please let us know as that will show that it is an issue which we had not anticipated. We have had a number of users come in with this issue and have refunded those who have mistakely purchased CSI because of this detection - as I said, we are not trying to frighten people, this is just an incompatibility between CSI and some other security software.
Best Regards,
Prevx Support"
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ctrlaltdelete
Corporal

 Joined: Nov 26, 2006 Posts: 66 Location: Netherlands
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Posted: Fri Feb 15, 2008 1:58 am Post subject: |
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I'm running Prevx 2.0 build 127
Can't remember any issues between Prevx 2.0 and Prevx CSI in previous builds.
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m_giuliani
Prevx Host Premium Member
 Joined: Sep 23, 2006 Posts: 56 Location: Italy
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Posted: Fri Feb 15, 2008 11:22 pm Post subject: |
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A new update to CSI has been released today
Changelog:
* Compatibility with Comodo Security Products
* Greatly improved detection on BHOs and other DLL-based malware
* Simplified Scan Process
* Rootkit Scanner false positive elimination
* New Scanner GUI which displays information on what is being scanned
* More detailed logging of the cleanup process[/list] _________________ Prevx Research Lab
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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Wed Feb 20, 2008 12:42 am Post subject: |
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No change there. It still finds a mountain of (mostly the same) FPs.
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ctrlaltdelete
Corporal

 Joined: Nov 26, 2006 Posts: 66 Location: Netherlands
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Posted: Wed Feb 20, 2008 2:01 pm Post subject: |
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Strange.... i just installed Prevx 2 build 123 on a system (XP SP2) and scanned with Prevx CSI.
Nothing found.
| Description: |
| Image of Prevx 2 build 123 with Prevx CSI 1.5.103.214 |
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| Filesize: |
88.11 KB |
| Viewed: |
87 Time(s) |

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PrevxCSIHelp
Cadet

 Joined: Feb 15, 2008 Posts: 4 Location: USA
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Posted: Wed Feb 20, 2008 9:49 pm Post subject: |
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SteveEast9 - please try uninstalling Prevx CSI and then reinstalling the newest version (v214) from http://info.prevx.com/downloadcsi.asp
Virtually all of the users which were experiencing this issue have reported to us that it was fixed, so, we aren't sure why this would still be happening to you. A reinstall may be the key to fixing it.
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SteveEast9
Trooper

 Joined: Feb 13, 2008 Posts: 15 Location: UK
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Posted: Thu Feb 21, 2008 12:54 pm Post subject: |
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Thanks.
It *is* fixed now but it was nothing to do with it being installed. I only used the newest (build 214) direct from the saved .exe file.
It was the application data file that had been created by the *old* problem version. It interfered with the operation of the new build.
This is obviously a glitch that occurs if all a user wants to do is scan with PrevxCSI but not actually install it
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Noname
Guest IP: 83.251.*.*
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