I asked the question below back in Jan 2008, but never got a solution to it. I'm resubmitting it to see if there is a way to solve the issue:

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On my laptop, I am running Vista with all current updates. I have NIS 2008 on the laptop and when I boot up, I get the message that "I have turned off Norton Firewall, Norton Antispam, Norton AntiVirus, etc". I have checked the Options in NIS and everything is ON. What could be causing this problem on the Vista machine. I also have NIS 2008 on my desktop and do not get this problem (It's a WinXP machine).
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Thanks for any insights.

Gumboman

Mike,
I followed your instructions except for two items;

One, in NIS 2008, I do not see an option for "Spyware Protection", where is that in NIS Options?

Two, In Windows Security Center, Windows Firewall is "off", clicking the arrow next to Windows Firewall, does not show an item that says "Norton Internet Security is protecting you".

What am I missing in these two items? This is a Vista machine will all latest updates.

Charlie

Mike,

After following the instructions and restarting the computer, the pop-up messages are still there! What's next to try?

Charlie

Mike,

I completely uninstalled Norton Add0n 2008 and NIS 2008, restarting the computer after each uninstall. I then reinstalled the latest version of NIS 2008, restarted, then installed Norton Addon 2008, restarted. I did not get the popup messages, and upon checking in Windows Security Center (this is a Vista Laptop), Norton Internet Security was listed under Firewall as reporting that it was turned on.

So, everything appears to be working now on the Laptop.

Thanks for the suggestions.

Charlie

Michael,

Well, I think we solved one problem and created another. Since I uninstalled NIS 2008 and reinstalled, I can no longer access my "E" drive on my desktop from the laptop (this was working fine until the reinstall). My setup was; (with 3 partitions on the desktop drive);

I am running WinXP with all latest updates on desktop (no SP3), and am running Vista on the laptop (no SP1). I have NIS 2008 running on both machines.

- I have the "E" drive setup as "shared" on the desktop
- I have the IP address for the laptop setup in the "trusted" area of NIS on the desktop
- I have the "E" drive mapped on the laptop as follows: Z\\desktop computer name\drive E name (E))

When looking in Computer, the mapped E drive has a Red "X" on it. Clicking on the drive produces the following error box:

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Restoring Network Connection

Not enough server storage is available to process this command.

This connection has not been Restored.
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And, I cannot access the E drive on my desktop from the laptop. What do I need to do to get this fixed?

Appreciate any assistance.

Gumboman

Hi Gumboman,

If you have already trusted both computer in the Norton personal Firewall, and setup your shares in XP and Vista, then the issue is not related to Norton Internet Security.

As a test, please try disabling the Norton Firewall and see if you can access your shared drives. Also, the "shortcut" on your desktop, may need to be recreated. Have you tried browsing for the shared drive through Computer and then mapping it again?

If turning off the Norton firewall resolves the issue, please go back to the Firewall "Settings" category and choose "Reset," which will reset all of your Firewall Rules. You will then need to re-configure the Firewall and Trust both machines again.


The 'Spyware" setting is located under the 'Settings" category under the Norton Internet Security tab.

Let me know what you discover.

lastly, please do a search on Microsoft TechNet for the error message related to "Not enough server storage is available to process this command." There is some information out there that will explain this problem for you.

Thanks
Mike