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[DONE]Security Center Issue

 
Post new topic   Reply to topic       All -> FavForums -> Windows NT/2000/2003/XP [del.icio.us!] [digg it!] [reddit!]
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jackgreat

Sergeant
Sergeant


Joined: Jun 12, 2004
Posts: 82


PostPosted: Fri May 30, 2008 5:40 am    Post subject: Security Center Issue
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Hello Everyone,

Recently my laptop (OS: Windows XP SP2) was infected with viruses/worms. In particular the exe file smss.exe and killer.exe used to execute.

One possible issue was there was not anti-virus and security center wasn't running.

I installed Avg 8 and it did clean up the system. But there is still a problem.

When I click on security center in control panel, it says security center is unavailable because security center service is not runnning. Please restart windows or run the service.

When I goto services I do not see security center in the list. Now how do I fix this problem. Though windows updates and firewall is on but why can't I see & start security center.

Help would be appreciated.

Thanks,
JG

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Cudni

Special Response Team


Joined: Dec 10, 2002
Posts: 3651
Location: Et In Arcadia ego
MIRT MVP SRT

PostPosted: Fri May 30, 2008 7:29 am    Post subject:
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did you double check your comp is malware free? if not
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

otherwise you might have to repair install
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI

Cudni


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Hecho en Mexico
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jackgreat

Sergeant
Sergeant


Joined: Jun 12, 2004
Posts: 82


PostPosted: Thu Jun 05, 2008 5:25 am    Post subject:
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I was able to fix the problem though. But the above mentioned solution didnt help. I downloaded a tool which fixed it.

Thanks.

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