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Cannot open any folder on Desktop

 
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Steve2685

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Joined: Dec 31, 2004
Posts: 153
Location: Long Island, NY

PostPosted: Wed Jul 16, 2008 8:33 pm    Post subject: Cannot open any folder on Desktop
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without getting Explorer error.

What can I do to make sure this stops happening? This just started happening today(7/16/0Cool. It hasn't happened anytime before this week.

Steve




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pwillener

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Joined: Apr 17, 2006
Posts: 1749
Location: Japan
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PostPosted: Thu Jul 17, 2008 4:44 am    Post subject:
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Check the Event Viewer if you can find more information on the error.

Also I suggest that you check your system for malware. Follow the Malware Removal and Prevention guide at http://wiki.castlecops.com/MRP

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Steve2685

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PostPosted: Thu Jul 17, 2008 7:47 am    Post subject:
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What do I look for in the event viewer?

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pwillener

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PostPosted: Thu Jul 17, 2008 8:59 am    Post subject:
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An entry (Application or System) that matches the date & time of when the error occurred. Not sure if this will actually tell us anything, but it's worth looking at.

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