Hello,
I have tried today to restore an email that was mark to be deleted by mistake. I can see the mail in the screen statistics\Message Log, but when I click restore mail, I've got the error :
Account :
Global Smtp Server

Session details:
Email restore

Error:
the connection to the incoming server was reset , check your internet connection .

But I 'm sure that there was no disconnection during the operation.

Please, help me because this email is really important for me.

I have to tell you that the account I'm using to connect to the internet is not not the same as the one from where I 'm trying to restore the mail.

error.jpg
Description:	the print screen of the error
Filesize:	56.98 KB
Viewed:	158 Time(s)

youd be best to send a debug file to MWP Support.

Debugging directions are here:

http://wiki.castlecops.com/MailWasher_Pro_Tips_and_Solutions