Hello all!
The last 2 months have been very exciting and busy for us. The increased attention and participation have pushed the limits of knujon. We’ve had a number of problems we have endeavored to address, some you may have been aware of some you have not.
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Email Submissions:
As many of you know there were problems with bounce-backs. This had been a minor problem since inception but it was only occasional and seemed to happen more with certain users so it was not a major setback. However, with increased participation the problem became unbearable and seemed to get worse. In response we have created a new reporting address that is bounce-back free.
The increased email submissions have also created a processing backlog that we are nearly through catching up on. To give you all a little status update, especially those who have been patiently waiting for their reports:
Old reporting address(yourjunk@knujon.com): Current, if you are a registered user.
Alternative reporting address(knujon_us@yahoo.com): Behind on these, but working on it
FTP: Current
New reporting address: Current if are a registered users
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Internal Operations:
Knujon was arranged to handle dozens of clients, not hundreds. In the last few weeks we have updated and streamlined our internal process to handle the new volume. We have also simplified the sign-up and application procedure.
Some users have wondered at the single reporting address format, especially those who have many email addresses. We may be changing this in the near future.
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The Future:
Knujon has every intention to expand and improve our service. We look forward to continuing to work with all of you.
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