I have 3 computers 2 with ZA on them the 3rd i can access this site and other posting boards like this one the other two the computer hangs in a blank (totally white screen). just to make sure it was ZA and not my network i installed ZA on a pc at my job and the same thing happened. before i installed za i could access poster board and certain paid sites but after i could not. Help

I like ZA but this is driving me nuts

Hello mbkobra,

What model and version of ZoneAlarm are you using?

Any error messages?

What browser are you using?

Do you get the same problem when you use a different browser?

I have ZoneAlarm Pro 4.0

I haven't tried anyother browser what do you suggent?

i just downloaded and installed mozilla

it worked!!! Thanks

However i'd like to correct the problem with IE if possible

yet if there is nothing i can due to correct IE thens Thanks for the advice

If you are using Zone Alarm Pro, then it is probably a Privacy issue with the sites you can't view. The Privacy advisor can help resolve the issue and allow you to customise that site for your use. You will need to go to the Privacy Panel and click on 'custom' in Cookie Control. Then go to the bottom and enable 'Show Privacy Advisor' click apply then ok.

Next go to the page in question and when the Privacy Advisor alert pops up, click on "Click here for details'' and it should take you to the Site List box where you will see the entry causing the problem. The name of the entry can be found in the "Entry Detail" box at the bottom of the page. Now click on 'options' and turn off the ones that interfer with the page. You may have to try several and then refresh the page until the issue is resolved.