When I try and recover deleted messages, the message is mailed back to me. Unfortunately, the server recognizes that the mail was sent once and refuses to deliver it to me with the error:

>> This message is looping: it already has my Delivered-To line. (#5.4.6)

Sure enough, the deleted message has a Delivered-To line in the header. It would be nice if MailWasher could remove that line before resending the message?

I've been told that MailWasher only deals with "standard" mail header lines so they might not want to do this. I would think, however, that MailWasher would prefer to have a feature such as "undelete" which would work with the most mail servers possible rather than being a purist working with a smaller fraction.

I've also been told that changing the header is forbidden... but I wonder if that includes mail server directives for detecting mail looping...

-- John

As was pointed out in the other topic trying to deal with ISPs misconfigured mail servers would become a real nightmare.

If you restore the mail to a free e-mail account on Yahoo or Google that should fix the problem.

MW's forging (fake bounce) of e-mail headers should not work if an ISP has their servers correctly configured.

The only thing worse is having it work and then getting caught forging headers and getting your ISP account closed for mail abuse.

http://wiki.castlecops.com/What_is_Wrong_With_Bouncing_Spam

Hopefully they won't be as ticked at Firetrust as I was when my ISP gave me a turn off notice if I forged one more bounce! They should be a bit upset though as the bounce promotion is very misleading.

I wish I or someone here could think of a clean solution to the looping problem that was likely to get implemented.

As far as fixes that probably won't be implemented go...
Sending the deleted mail as an attachment to a new message would be the simple fix. However, there has been an outstanding suggestion to send several spamcop reports as attachemnts to a single message to cut down on the multiple confirmation messages for a long time now.

Several Firetrust employees visit and respond here.

Some are: rusticdog, gingbat, sighthound, booboo

Who am I forgetting?

I know you're forgetting someone ... but then they aren't here very often so why should we be expected to have instant recall eh?

Ah, there you go: FireTrust Hosts

I've been usng MWP for years and I don't understand why one must have an email resent to restore it. Most of the time, when I want to restore an email, I'm simply interested in the textual components (headers and body), not in any icons, graphics, etc.

To that end, I would think that an option for the restore would be to export to a file eliminating all of the problems incountered with using the current mechanism.

Cheers