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jcrotinger

Trooper
Trooper

Joined: May 12, 2008
Posts: 34
Location: USA

Posted: Sat May 24, 2008 10:06 pm Post subject: HijackThis log

Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:43:31 PM, on 5/24/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe C:\cygwin\bin\cygrunsrv.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe C:\Corel\Suite8\Programs\DAD8.EXE C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\explorer.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing) O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1127270715796 O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1130727053703 O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe O23 - Service: CYGWIN sshd (sshd) - Unknown owner - C:\cygwin\bin\cygrunsrv.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe -- End of file - 9310 bytes

jcrotinger

Trooper
Trooper

Joined: May 12, 2008
Posts: 34
Location: USA

Posted: Sat May 24, 2008 10:22 pm Post subject: Status

First, thanks for all your help so far. It seems that a number of things were found and fixed. So far no surprise windows popping up in FireFox anyway. One visible issue is that my wife's Desktop still changes from her background picture to solid blue shortly after logging in. Any idea what is causing that? Also, Norton's Phishing filter won't turn on but I've had to fix that in the past (wonder if one of the "registry fixes" removed my fix, which does involve editing the registry).

jcrotinger

Trooper
Trooper

Joined: May 12, 2008
Posts: 34
Location: USA

Posted: Mon May 26, 2008 5:58 pm Post subject: Update

After sending the last set of logs, I fixed Norton and had it do a scan - it found one tracking cookie which I removed. Then I ran Spybot S&D. It found a couple of serious looking problems. One was a Virtuemonde (sp) DLL that had a different name (random characters followed by _old.dll, or something like that). Also, the security center was disabled. I had it fix these and remove a bunch of tracking cookies. Here's the current HJT report. Thanks - Jim Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:53:37 AM, on 5/26/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe C:\cygwin\bin\cygrunsrv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Corel\Suite8\Programs\DAD8.EXE C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\HPZinw12.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing) O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1127270715796 O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1130727053703 O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe O23 - Service: CYGWIN sshd (sshd) - Unknown owner - C:\cygwin\bin\cygrunsrv.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe -- End of file - 9370 bytes

MauriceN

1st Responder
Premium Member

Joined: May 20, 2006
Posts: 1012

Posted: Mon May 26, 2008 6:35 pm Post subject:

Quote:

One visible issue is that my wife's Desktop still changes from her background picture to solid blue shortly after logging in. Any idea what is causing that?

You need to open a new topic in the Windows forum. The issue on your wife's pc needs to be treated on it's own, as a separate matter.

It sounds like the pc is getting a fatal STOP code exception, also known as, a blue screen of death ( BSOD ). Unless it's only a blue background whithout any Windows STOP codes.

p.s. will get back to "your" issues after a bit.

_________________
~Maurice Naggar
MS-MVP

MauriceN

1st Responder
Premium Member

Joined: May 20, 2006
Posts: 1012

Posted: Mon May 26, 2008 7:08 pm Post subject:

With the exception of PartyPoker, Bodog poker and Titan poker (I'm skeptical as to safety of sites I don't know of ), your HijackThis log look ok.
However, after the mention that you'd find some suspects as Virtumonde, we need to run some other tools.
>
This pc needs the latest version of Java runtime. Uninstall the following older versions of Java runtime:
J2SE Runtime Environment 5.0 {any version}
Java(TM) 6 Update {any version}) via Add/Remove Programs. After uninstalling, reboot if directed to do so.

In Windows Explorer, navigate to and delete C:\Program Files\Java <=this folder, if found.

JavaVM <=this folder

Open an IE window and go to http://java.sun.com/javase/downloads/index.jsp > In the middle of the page, click on the Download button to the right of Java Runtime Environment (JRE) 6 Update 6> If Information Bar pop-ups up, right-click on it and say it's OK to display the blocked content;

You do not have to install the Java Web Start ActiveX Control
> Accept the license agreement
> Click on Windows Offline Installation, Multi-language and Save the file to your desktop; do not Run it.

When the download is complete, close all browser windows and double-click on the saved file to install the update.

Tip: Choose Custom install to select only the part(s) you need/want.

Delete the downloaded installation file after completing the above procedure and reboot if prompted to do so.

If you were /not/ prompted to reboot, please do so now.
=
If you ever used Vundofix or Combofix or Smitfraudfix tools before this, delete them now!

You will want to print this section for easy offline reference or perhaps save it to your system in a Notepad file.

Note: the following code was created specifically for member jcrotinger.
If you are not this member, do NOT follow these directions as they could damage the workings of your system.

Exclamation

Delete any prior copy of ComboFix and download a fresh copy.

Download and SAVE ComboFix to your Desktop Do NOT run the program straight away from download.

Download Combofix from any of the links below, and SAVE it to your Desktop.
For information regarding this download,
please visit this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2
Link 3

> Please download AND SAVE to your Desktop SmitfraudFix (by S!Ri)

SmitfraudFix

.

> Please download and SAVE VundoFix to your desktop. Current version is ver 7

Next, disconnect this pc from the internet. Disconnect a connection from this computer's modem, network card, or the connection to your router {if using one}.

Remove Smitfraud and Vundo
Exclamation

You will want to print out or copy these instructions to Notepad for Safe Mode/offline reference!

> Reboot into Safe Mode (Restart your computer, then continually tap F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. More at http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406.)

>. Once in Safe Mode, double-click smitfraudfix.exe

>. Select option #2 - Clean by typing 2 and pressing Enter to delete infected files.

> You will be prompted: "Registry cleaning - Do you want to clean the registry ?" Answer "Yes" by typing Y and pressing Enter in order to remove the desktop background and clean registry keys associated with the infection.

> The tool will then check if wininet.dll is infected. If prompted to replace the infected file (if found), answer "Yes" by typing Y and pressing Enter.

> The tool may need to restart your computer to finish the cleaning process, restart to safe mode when it does; if it doesn't, please manually restart in safe mode.

> A text file will appear onscreen with results from the cleaning process. I shall want to see these results. A copy of the report will be found at the root of the system drive, usually at C:\rapport.txt.

process.exe

http://www.beyondlogic.org/consulting/processutil/processutil.htm

Vundofix

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

A file will be automatically created as C:\vundofix.txt. I'll need to see this file in your next post, please.

Note: You can reboot to normal mode now.
>
Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
Double click Combo-Fix.exe on your Desktop to start it.

A window may open with a warning. Type "1" (and Enter) to start the fix. When the scan completes Notepad will open with with your results log open. Do a File, Exit and answer 'Yes' to save changes.

A caution - Do not run Combofix more than once.
Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.
The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.
If this occurs, please reboot to restore the desktop.
Even when ComboFix appears to be doing nothing, look at your Drive light.
If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt.

Once Complete, logoff & retstart Windows Exclamation

Re-enable your antivirus if you had disabled it.
Reconnect your pc to the internet.

> Run Hijackthis and save the log
With all windows/browsers/applications closed, run Hijackthis and save the log.

Post back
Please post back with the following: [list]-Contents of C:\rapport.txt;
-Contents of C:\vundofix.txt;
-The Combofix report;
-New hijackthis log;
-Tell us, How are things now Question

Since these will be quite lengthy reports that would not fit in a single response, you need to do a PREVIEW before pressing Submit button. I would even suggest you post each report in a separate reply.
~ Maurice Naggar

jcrotinger

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Joined: May 12, 2008
Posts: 34
Location: USA