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[FIXED]Jo-Ann needs help with Spyware/Adware HijackThis Log
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Jolow

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Joined: May 27, 2008
Posts: 11
Location: USA

PostPosted: Thu Jun 26, 2008 2:43 am    Post subject:
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Good to hear. However, now the computer is horribly slow, and I can't seem to use firefox, and I can't get to my mail...
I will do a reboot now and see if it gets any better.
Is my Norton incompatible with the BitDefender?
Should I keep the BitDefender?
And which software tools would you reccomand for me to use for security in the future?

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Jolow

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Joined: May 27, 2008
Posts: 11
Location: USA

PostPosted: Thu Jun 26, 2008 8:17 pm    Post subject:
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Before you answer that last post, let me say that I just uninstalled that trial copy of BitDefender, and the system is back to seeming normal. Let me delve a little more, and I will write back shortly.
Thank you so very much for your time and expertise.

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taz71498

Forums Admin
Premium Member

Joined: Jan 30, 2004
Posts: 20112

1st Responder Mentors 1st Responders Forums Admin Moderators MVP Premium RootKit Detection Hosts Rootkit Responders Team F@H

PostPosted: Thu Jun 26, 2008 8:37 pm    Post subject:
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Yes, you can delete Bitdefender and Malwarebytes.

I also want you to do a search for this and delete:

C:\SDFix\backups\backups.zip

I then also want you to go to Start>Run and type:'
ComboFix /u

Reboot. Tell me how things are now.

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Jolow

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Joined: May 27, 2008
Posts: 11
Location: USA

PostPosted: Thu Jun 26, 2008 11:14 pm    Post subject:
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Ok, All these things are apparently deleted.
Everything seems to be working well.

Should I leave Recovery Consul installed?

And, that other question; what configuration of security software would you recommend?

I am currently running these:
Norton Anti Virus 15.5.0.23
AdAware 2007
Spybot - Search & Destroy 1.5.2.20
Spyware Doctor 5.5.0.212
Windows Firewall

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taz71498

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Premium Member

Joined: Jan 30, 2004
Posts: 20112

1st Responder Mentors 1st Responders Forums Admin Moderators MVP Premium RootKit Detection Hosts Rootkit Responders Team F@H

PostPosted: Fri Jun 27, 2008 11:54 pm    Post subject:
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Yeah, go ahead and leave RC installed. You never know when it could be used and with it installed, you will never have to worry about having to install it. It is not something you will probably ever use, but if you ever have some serious computer issues, it sure can come in handy.

What you have installed for protection is pretty good. Norton is a resource hog and can slow a computer down but it does a fairly good job. No antivirus is perfect. Some say getting a different firewall is better but I never have. Of course I have a router too that I use for protection. If you want to learn more about different firewalls and what to use, check this forum out:

CastleCops Link/f2-Firewalls.html

Please see this link to help you learn how to keep your computer clean:
CastleCops Link/t7736-So_how_did_I_get_infected_in_the_first_place.html

I am locking this thread since the issue is resolved. If you need it reopened, please private message a Moderator and we will unlock it for you.

Have a great safe summer.

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