Arrggh!

Now the Prevx2 marketing has changed, I can't seem to download the software from anywhere. There's no download link - other than to buy it again!

What do users do if they need to download it again?

That's a very good question. Who on Earth would buy software w/o trialing it first? Now it seems trial won't be possible as I too can not find download link from prevx website anymore?


Edit: The dl link is hidden behind Support pages. Wonder what's the logic behind this?

http://info.prevx.com/supportpage.asp
http://info.prevx.com/downloadprevx2.asp

my hope was that they would be a stand-up organization and say they have discontinued the unique trial system, and instead are allowing folks to sample Prevx2 via CSI. what the hell was i thinking?!

i must come to the conclusion that this is simply one arrogant group of people, who seem to feel that they have no responsibility for providing information to the public. they answer what they want, when they want. there is no transparency to this organization at all. they want us to be involved vise ve this forum and their blog, but strictly on their terms.

my hope is that some organization implements the Prevx concept, but executes with high-touch as well as high-tech. Prevx would then epiphany or perish. as it stands now, they are the only game in town.


Mike

Hi,
Have to agree that they should have gone to a 15 or 30 day trial like most other vendors. Also, if you have a look at that download link it is for Bld 116. Only just been updated to 112 here. Hopefully that will fix a few more bugs!
Ian

Have to admit that the downloads link is hidden pretty well amongst those other links in the small bar there At least when it comes to me, the 'Buy now' button captures all the attention. Perhaps adding a larger download button in the actual page would help? Just my 0.02€

Thanks Darren

Was that "downloads" link there earlier?

Taking away the trial is a bad move, you really need to get rid of whoever is in charge of marketing - he's going to kill the product for you!

Mhhhh, i just downloaded ver. 116 and installed it on a test PC.

It allowed me to perform a "temporary activation".

Visually speaking , it's exactly the same as the previous version with unlimited license till first malware.

The installation had a warning, though, that this "temporary activation" would result in a smaller degree of protection than the purchased one.

Any info about the protection level comparison between the temporary activated and the purchased one?

Best Regards

Darren,
Maybe getting a bit off topic here, but if I download the latest build 116, SHUTDOWN Prevx and then install bld 116 over the top of 112 so to speak, is that an OK thing to do? Not likely to cause any problems? It would be so much easier than uninstall / re-install and the last update started automatically when I was doing something else. A bit inconvenient.
Ian

what strikes me as pretty pathetic, is that they seem to see nothing wrong with this "mums until someone begs for information" approach. what about the people that don't frequent this board? would it not have been far simpler to provide this same information on the Prevx website, and avoid the confusion and groundless speculation? am i being unreasonable? am i expecting too much?

i have a seperate thread where i inquired about the revised Prevx2 rootkit scanner. the post has been sitting there for two days now...unanswered. i'm fairly certain they have seen the post, but for some unfathomable reason choose not acknowledge it and answer my questions.

the information concerning the rootkit scanner came from Prevx...so i am not speculating about it. while i don't recall the source, ie, did i read about it on Wilders, on the blog, was it through a support ticket, or even brought up here, i don't remember, but the topic does exist, and originated from Prevx.

is it unreasonable to want to know if this revised rootkit scanner is implemented? is it outside the 'need to know' for an end-user to want to know how this new rootkit scanner is improved over the previous version? or what to expect from it operationally? how does it serve Prevx to leave end-users twisting in the wind with unanswered questions?

for me dealing with Prevx is a mixed bag. product wise, i believe Prevx2 is brillant, troublesome at times, but an avante-garde piece of security software. individually, Ghiser, Stubbs, Notok (though have not heard from him in a long while), are helpful, engaging, and generally very likeable. as an organization Prevx can be thick as a brick.

i often wonder if Mr. Prevx is aware of the culture his company has fermented.


Mike