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DVD drive cannot start (Code 10 Windows vista)

CastleCops -> General Hardware

Author: toughbreak, Location: USA

Posted: Sat Dec 22, 2007 11:38 pm Post subject: DVD drive cannot start (Code 10 Windows vista)

Hi,
Wondering if anyone can guide me in the right direction as far as what to do with my DVD/cd-rw drive. I am running on an ACER Aspire AST180-UA350B with Windows Home Basic which has been upgraded to Home Premium. Recently my DVD drive has not been responding. Physically it works (opens,closes, spins the disk.) I looked in the control panel/device manager and it is telling me "this device cannot start (code 10). So then when i hit check for solution it says cannot load driver software and doesn't do anything. Any help would be really appreciated. Thanx.

Author: PCBruiser,

Posted: Sat Dec 22, 2007 11:42 pm Post subject:

Please follow these instructions carefully:

Open Notepad by clicking on Start, then Run, and entering the word:

Notepad

in the run box. Next tap <Enter>. Open the Notepad Format Menu and uncheck Word Wrap. Then copy and paste the following code in GREEN to Notepad:

Code:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"upperFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"LowerFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"upperFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"LowerFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"upperFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"LowerFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"upperFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"LowerFilters"=-

Next, Click on the File Menu, then Save As ... and click on the drop down menu to change the file type to All Files.

Next navigate to your desktop, and enter the file name fix.reg, and click Save.

You should now find a new file on your desktop named fix.reg. Right click on fix.reg and select Merge from the context menu. You will get a warning, agree to the merge, and then a message the file has been merged will immediately pop up.

Then reboot. See if it now works. This fix may not work on Vista, it does on XP, but it won't hurt anything either.

Author: toughbreak, Location: USA

Posted: Sat Dec 22, 2007 11:54 pm Post subject:

hey,
thanx for the quick response. just curious though, when you say "Next navigate to your desktop, and enter the file name fix.reg, and click Save." Where do i enter this? do i make a new folder and name it fix.reg?

Author: johnlgalt,

Posted: Mon Dec 24, 2007 5:56 am Post subject:

when you go to save the file, you'll get a save as dialog box - in there, change the directory to your desktop directory (usually, in Vista, it is C:\users\{yourloginname}\desktop, but you don't have to type it in - use the drop down menu at the top to select Desktop) and then type in the name fix.reg.

Author: toughbreak, Location: USA

Posted: Tue Dec 25, 2007 5:27 pm Post subject:

Ok, Fixed! THanks a bunch for all of the help!

Author: Daniel,

Posted: Wed Jun 18, 2008 1:12 pm Post subject:

Thanks for this fix, PCBruiser. I found it with Google, and tried it rather than phoning Dell and probably having to send my PC off for a month or so. Much appreciated.

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