MWPro - easy way to report false positives to FirstAlert!
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Author: MrBill, Location: USA
Posted: Wed Apr 16, 2008 4:12 am Post subject: MWPro - easy way to report false positives to FirstAlert!
The current method of reporting false positives to FirstAlert!, while it (usually) works, is cumbersome and somewhat removed from the observation of the problem. I spot a message that is improperly markes as Known Spam in the message list in MWPro. To report it, though, I have to download it to my mail client (or my Wife's mail client on another PC), remember which message it was, remember what the address is that I need to send it to, forward it and add a message to the analyst, etc. More often than not, I forget to do this (or don't have time when I first see it, and by the time I get to it at the end of the day several others have also been marked as Known Spam).
There really should be a "report as false positive" checkbox so that "Process Mail" automatically sends them right at the time.
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