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Reviewer: ScottieMeBoy
Company: Symantec, Visit Site
Product: Norton AntiVirus Pro ... Version: 2004
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Whitelist Approved by CastleCops Security Professionals
| | Reviewer's Ratings | Avg Company Rating | | Overall Feeling |  | | | Customer Support |  | | | Value for the money | | | | Product's ease of use | | | | Ease of installation | | | | Product website | | | | Reliability | | |
Compare Product Reviews in this ClassSymantec has gotten too big; I remember Peter Norton and his original diskettes that saved many an a** many a time. Over the years the suites and programs have gotten TOO BIG, taking up too many resources, and boy was I surprised on purchasing (my LAST Symantec purchase) Systemworks 2004 that HALF of the features advertised did not even WORK with XP, so you are left with a crippled set of tools and a full price tag....and then they lost my rebate submission, so I paid full price, which is not good. I took out all the extraneous stuff (Password Manager, etc.) and left the anti-virus SW, still bloats my RAM, but works okay....but just okay. But when it comes time to renew, so long Peter and crew. You have lost the vision. And just try and get support from Symantec; either use a virtual agent (yikes) or pay $39.95 to talk to an 'expert'. There are SOOOO many AV products out there look around and compare before you automatically (as a lot of people do) migrate to Norton or renew.
I just bought Trend Micro's suite as it seems to be highly regarded...but trying to install it, there was so much stuff left in the registry from Norton that it shut my machine down to a frozen screen. Had to go into safe mode and delete a bunch of stuff (you'd be surprised at how many registry entries Norton places in your machine, and how fast it will run once they are cleared out!)
Anyway, my recommendation? Stay away from Symantec...check out all the other cool stuff; even the free tools work better than NAV anymore. Good Luck.
Added: December 8th 2004
Hits: 4821
NOTE: Product reviews are independently written by our members and do not necessarily express the opinions or views of CastleCops.
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Norton AntiVirus Pro
Posted by Randy_Bell on 2005-02-05 20:59:47
My Score: 
It was commented {Janice}: I think Peter Norton hasn''''t worked for Symantec for a coons age, if he ever did ;-) If you really get down to it...Symantec is a prime example of money and power stilting technological development. What do they say...power and greed will always triumph over youth and intelligence ~<:-)
Look what Symantec did to PC Tools, Quarterdeck, and a host of others that made outstanding products. Now that I have gotten settled into PowerQuest products, over the last 5 years, along comes the behemoth and kills my tech support and starts putting out a crap product :-(
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My Reply: Hmmm .. have you tried the new SystemWorks Premier 2005 or the new Norton Ghost 9.0 ?? Works very well and is quite an improvement over the previous edition of Ghost. Symantec has not done anything to those companies you speak of. Quarterdeck made CleanSweep, which several years ago was incorporated into SystemWorks, until the most recent {2005} edition of SystemWorks. I presume they took CleanSweep out of 2005 edition because of lack of use. Bear in mind that Symantec often polls people to see who is using what components of SystemWorks and Norton Utilities. If they find out that people are no longer using a feature, they of course are inclined to discontinue that feature in future editions of the product; so it was with CleanSweep; but it is still available in 2004 and earlier versions of SystemWorks. As for the acquisition of PowerQuest, I would have to say that Norton Ghost 9.0 {which is based on PowerQuest Drive Image technology} works great; I don''t think anyone has suffered in this, except maybe the chronic critics who seem to make a living at bashing everything Symantec produces and does. No offense but, the criticism and bashing notwithstanding, Symantec still holds a 90% domestic U.S. market share in desktop AVs, and an 80% worldwide market share. I guess the common man doesn''t know as well as the elitisl-critics, he just goes on buying Symantec. Or maybe the average Joe knows more than folks give him {or her} credit for? Maybe it is the elitists and chronic critics of Symantec who are in need of a reality-check ?? Hmmm ...
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Norton AntiVirus Pro
Posted by SiSeaRider on 2004-12-20 16:31:13
My Score:
Your review is right on concerning Norton Antivirus Pro. I had exactly the same problems and I haven''t received my rebate either.
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Norton AntiVirus Pro
Posted by ivand67 on 2004-12-17 00:54:12
My Score:
Janice if you feel like that you shouldn''t have given them a 5.
Symantec sucks. I finally came to my senses last week - I was fed up with CCapp.exe reaching 100% CPU usage for no obvious reason. I uninstalled that piece of crap - all of it, Antivirus, Internet Security, everything.
There''s no reason your antivirus and firewall should run more than 3 or 4 processes - Even after disabling a couple services that you can disable, Symantec still runs more than 8 on occasion. It''s ridiculous.
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Norton AntiVirus Pro
Posted by Top_Nurse on 2004-12-10 04:02:59
My Score:
I think Peter Norton hasn''t worked for Symantec for a coons age, if he ever did ;-) If you really get down to it...Symantec is a prime example of money and power stilting technological development. What do they say...power and greed will always triumph over youth and intelligence ~<:-)
Look what Symantec did to PC Tools, Quarterdeck, and a host of others that made outstanding products. Now that I have gotten settled into PowerQuest products, over the last 5 years, along comes the behemoth and kills my tech support and starts putting out a crap product :-(
Janice
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