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Reviewer: Towelie
Company: Symantec, Visit Site
Product: Norton Internet Security ... Version: 2004
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| | Reviewer's Ratings | Avg Company Rating | | Overall Feeling |  |  | | Customer Support | | | | Value for the money | | | | Product's ease of use | | | | Ease of installation | | | | Product website | | | | Reliability | | |
Compare Product Reviews in this ClassI work in a tech support call centre. Half of the calls I take are either *Norton screwed up my system* or *I have Norton and ten million viruses*. It's worse than useless - it gives a false sense of security, does little or nothing to protect your computer, and is fundamentally incompatible with Windows. So I tell them to throw their big yellow box in a skip and install Sygate Personal Firewall, Antivir PE and AVG instead. And, of course, Firefox, Spywareblaster, Ad-Aware and Spybot. They never call back. Nuff said.
Note - if you're planning on buying an OEM PC - make sure you get one that *doesn't* come with Norton pre-installed. It's virtually impossible for anyone other than an expert to get rid of it completely, and installing another firewall or active antivirus on top of even a trace of Norton will in 95% of cases result in an unbootable system. I'm beginning to suspect Symantec made it this way deliberately in order to discourage tech support types telling people to get rid of it: advising internet/computer novices that Norton is a waste of space is one thing, talking them through making sure it's completely uninstalled is quite another.
Added: February 18th 2005
Hits: 5081
NOTE: Product reviews are independently written by our members and do not necessarily express the opinions or views of CastleCops.
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Norton Internet Security
Posted by cpp on 2005-05-28 13:55:20
My Score: 
I''ve used Norton/Symantec products for over 10 years now, and I swear by them. On the other hand, I SWEAR AT MCAFEE.
For example, one time I tried McAfee Antivirus in the past year or so. I didn''t like it (again), and tried to uninstall it. It left a bunch of garbage on my system, even things that loaded when my computer boots. Luckily this was on a test computer, and I just applied by Norton Ghost image, and got rid of all the stuff. I''ve worked with friends and family that has sworn at NIS, NPF, NAV, etc. However, it has always been in the long run, the programs that they had installed (i.e. games), that was causing the problem. How to I know?
One time I built their computer up, with everything except the game they liked. and the computer worked great. Put the game (commercial) on it, and the computer went down the tubes. This particular program wasn''t suppose to connect to the internet, for any reason. However, it did try, and was blocked.
Other problems that I have seen, for example with my sister-in-law, who never had any antivirus or firewall installed, also had problems. 298 spyware programs, and around 40 viruses on her computer. After the computer was reset to factory specs, the NIS was installed, and it worked with no problem.
So most of the problems that people are complaining about is probably because of spyware, viruses, or problems games are causing, not NIS.
Norton/Symantec Rules!!!!!!!!!!!!!!!!!!!!!!!!!
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Norton Internet Security
Posted by ssbt on 2005-05-01 04:01:10
My Score:
How this program stil sells amazes me everytime I go to my local PCWorld the poor sod in front of me has paying hard earned Danegeld for this bloated anchorware.
Free-Av, Ad-aware, Kerio 2.14, Hijackthis, Thunderbird and FireFox give me all the protection I need on Windows PC for FREE !
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Norton Internet Security
Posted by ssbt on 2005-05-01 04:00:31
My Score:
How this program stil sells amazes me everytime I go to my local PCWorld the poor sod in front of me has paying hard earned Danegeld for this bloated anchorware.
Free-Av, Ad-aware, Kerio 2.14, Hijackthis, Thunderbird and FireFox give me all the protection I need on Windows PC for FREE !
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Norton Internet Security
Posted by Phreaq on 2005-04-05 11:39:49
My Score:
I''ve been using Nortons for about a year now, and the only real problem I have is an inability to log into some websites. Something with the cookies. I dont think it is for everyone. I spent a lot of time configuring the firewall to do what I wanted it to do. Up till now I''ve been clean. Z-demon is not in norton list yet :(
I have had many updates (2 per day at one point), and they are all automated through the firewall. I do still use spybot, for the startup list and ad-ware removel, as well as Adaware. I think they are doing well for my comp. but they lose points for the following.
Not easy to use
Resource intesive
AOLish removal process
And the fact the make you buy a new one every year
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Norton Internet Security
Posted by imnottabum on 2005-02-21 18:54:39
My Score:
I''ve used Symantec programs for a number of years and even though they are a little long in the tooth, their responses to new threats and the option to recieve notices kept me around. On the other hand, a new PC I purchased that had Norton Internet Security pre-installed wouldn''t allow me to connect to the internet in any way. Said I didn''t have administrator rights! BAH! Off with it''s head I say. In order to gain full control of my new PC back, I had to dumpster dive into the registry and ferret out all kinds of cryptic entries to completly wipe out Norton. Norton, Shmorton, I''ll stick with Zone Alarm, and the three anti-spyware apps I use to hide and seek, although I admit, I still use Symantec AV. What a hassle and with a brand new PC. No one should have to configure a brand new machine by jumping through so many hoops to get it to work.
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