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Comments: 25
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Reviewer: limpsalong
Company: Panda Software, Visit Site
Product: Platinum Internet Security ... Version: 2005
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Reviewer's Ratings
Avg Company Rating
Overall Feeling
Customer Support
Value for the money
Product's ease of use
Ease of installation
Product website
Reliability

Compare Product Reviews in this Class

Crashed my computer and I had to restore the whole system. Liked the antivirus part, but the firewall part was terrible.

Added: January 14th 2006

Hits: 1711
NOTE: Product reviews are independently written by our members and do not necessarily express the opinions or views of CastleCops.

  

[ Back to Reviews Index | Post Comment ]

Platinum Internet Security
Posted by Gizmo_the_Cat  on 2006-02-01 17:05:48
My Score:


I''m very disappointed of Panda. My computer keeps crashing down, I''ve only had problems since I bought it last year. There have been several occasions when it just decided that it won''t update anylonger and if you try to get Customer support to help you - well, think again.
They just keep asking the same questions, it seems to me that they don''t have a clue what they are doing - I might aswell apply for a job there and earn my money by asking customers questions like what version are you using even though the VERSION is stated in the subject line already...
The standard response for ANY problem is always: Try to update the program by downloading the latest version of the product...

Recently I''ve been having problems with malware, they told me they are not responsible for hijacks and I have to write Microsoft and also download the latest Internet Explorer... uhm... NO COMMENT TO THIS ONE.

If you are planning on buying it - JUST DON''T.
The program has been recommended by Microsoft to me last year, THAT should have been more than enough info NOT to buy it for me, but oh well...
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