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blacklupine
Captain
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 Joined: Mar 17, 2005 Posts: 484 Location: Over The Hills And Far Away!
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Posted: Tue Aug 22, 2006 9:57 pm Post subject: Zone Alarm A.V. Monitoring |
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Zone Alarms Anti-Virus Monitoring Section states that it cannot detect any anti-virus on my computer, however on the Overview it states that Avast e-mail and web scanners are operating. Also with the Avast mail scanner operating should ZA's e-mail protection be left on or is it not required. I would be grateful for any advice/opinions anyone has on these points.
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4613 Location: USA
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Posted: Wed Aug 23, 2006 2:33 am Post subject: |
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Was Avast or ZA installed first? Also does this persist with a reboot?
As for the e-mail protection, leave it on. It uses the file extensions on attachments only. If the attachment is exactable, then the extension gets changed so that you have to go thru an extra screen when opening the attachment. _________________ For ZoneAlarm help http://www.donhoover.net
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blacklupine
Captain
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 Joined: Mar 17, 2005 Posts: 484 Location: Over The Hills And Far Away!
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Posted: Wed Aug 23, 2006 1:20 pm Post subject: |
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Hello Hoov Thanks for your speedy response.
Avast was installed before ZA, will that have any effect on either programmes? Regards Ray
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4613 Location: USA
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Posted: Thu Aug 24, 2006 2:48 am Post subject: |
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It shouldn't but try reinstalling it with ZA running.
Also try turning both of them off, restart ZA, and then restart the Avast realtime scanner and see if that does the trick. _________________ For ZoneAlarm help http://www.donhoover.net
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blacklupine
Captain
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 Joined: Mar 17, 2005 Posts: 484 Location: Over The Hills And Far Away!
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Posted: Thu Aug 24, 2006 7:28 pm Post subject: |
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Thanks for your response Hoov.
Avast was installed first. I reinstalled Avast with ZA on and it hasn't changed, still not monitoring even after reboot. I don't suppose it really matters much as the Security Centre and Avast should both tell me if there was a problem but I just wanted to know for my own piece of mind that ZA was fully functioning.
One other thing I have set the firewall to high for both the Internet and Trusted zones will this be ok (it seems to be) I am not on a local network or share info with any other computer, so I thought the more protection the better. Regards
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4613 Location: USA
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Posted: Fri Aug 25, 2006 2:54 am Post subject: |
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I will turn this into ZoneLabs so they can look into it. If they need anymore info I will point them to your direction. _________________ For ZoneAlarm help http://www.donhoover.net
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blacklupine
Captain
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 Joined: Mar 17, 2005 Posts: 484 Location: Over The Hills And Far Away!
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Posted: Fri Aug 25, 2006 2:13 pm Post subject: |
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No problems with that Hoov. Thanks for your help.
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