Hi all,

I have ZA Pro 4.5.538.000 running on my computer. I have recently upgraded to a cable modem. Now everytime my computer starts up, I get to go throught the new network connection wizard. Something tells me this shouldn't be happening...that it shouldn't have to re-configure every time. I installed ZA when I had a dial-up connection. Is there something I'm missing?

Thanks for your help,
chekistu

Often when you change ISP or service connection, you need to rest your database. It keeps on remembering the old connection, but senses the new one. See if this works for you. You will lose all your customizations in ZoneAlarm.

1. Go into the Overview Preferences tab and turn off "Load ZoneAlarm at startup".
2. Reboot into safe mode. Instructions if needed
3. Go into the folder named internet logs {do a search if you don't know where it is in your OS}.
4. Delete everything in that folder.
5. Empty the recycle bin.
6. Reboot into normal windows.
7. Restart ZA manually.
8. Recheck the "Load ZoneAlarm at startup".