I am writing from France, so I apologize in advance for any english mistake.
I am blacklisted for sending e-mails to my staff by one of my access provider: netbenefit.com because my ID is blacklisted by zen.spamhaus.org

I have checked my PC following your instructions:

http://sc.mynetwatchman.com/seccheck/SubmissionStatus.jsp?submissionID=3d3678d10cd165d390d6f883ec80bdbd

Travelling a lot and having several office locations in France I use my pC with several connexion means: securised office fixed access, mobile PC cards G3+

My PC is protected by Trend OffceScan regularly updated and windows defender

Can you help me for being cleaned from the blacklist?

Thank you and bonjour from France

Hello,

Your English is fine.

I am assuming you sue the security box program for legitimate online banking?

Did you find any threats detected by your antivirus or any other security programs when conducting scans?

This file is suspect even though it received a clean billing by two AVs. It may be related to the Navipromo rootkit which is widespread in France.
C\windows\system32\jxzemodu.exe

Please upload it to Virus Total for analysis:
http://www.virustotal.com/

Also, to research that we will use a tool called Navilog1.

Please download Navilog1 by IL-MAFIOSO:
http://perso.orange.fr/il.mafioso/Navifix/Navilog1.zip

• Extract its contents to the desktop.
• Double click on navilog1.exe to install it on your computer.
• When the installation is complete, the tool will start automatically.
• If it doesn't start automatically, please double click on Navilog1 shortcut on your desktop to run it.
• Press E for English from the language Menu.
• Type 1 in the next Menu to select Search and press Enter.
• Wait for the Scan to finish (It may take a reasonable amount of time)
• Press any key as requested .
• A new document will be produced: fixnavi.txt.
• Please copy/paste the contents of this report in your next reply.

_________________
Negster22 - MS MVP - Consumer Security 2006-2008