Hi all.

I received a free game from Big Fish Games (BFG) and Hallmark, but when I attempted to download the software the following application sent my CPU usage from 4% up to 100%:
Commit: qklsghb.exe

Anyone in this forum have experience with or know what this application does and why is it tasked my hard-drive in a horrible fashion (i.e. it froze and then un-froze my computer). Thankfully I was able to shut down the processes in my task manager (i.e. there were 3 separate ones under the same .exe). My PC is new, has 120G hard drive and 2G RAM. Windows XP Tablet Edition. Fujitsu Lifebook.

BFG Tech 'Jeffry' from Seattle has no clue. He said that he doesn't recognize it, BUT this didn't start until I downloaded their software and it ended when I uninstalled it. I tried loading it again - same issues. Also, I use Embarq's antivirus software and have a firewall.

Any help appreciated!~

I strongly recommend that you follow CastleCops' Malware Removal and Prevention procedure, a system CastleCops devised to enable users to either partially, or fully clean their systems without the direct aid of an expert.

Please read these instructions carefully. You will find the Malware Removal and Prevention Procedure here:

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

If that doesn't fix the problem, then go to this Forum, read the instructions at the top of the page carefully:

/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html

Follow these instructions:

/t102301-Hijackthis_Guidelines_Read_Before_Posting.html

and one of CC's trained 1st Responders or Security Experts will help you.

Note to everyone: You must be a CastleCops member to post for help in the HJT forum. Do not post a HJT log anywhere other than in our HJT forum. If you post them here or in other forums, they will be deleted or ignored.

You have posted in the wrong forum.
I have moved your second post to the right place.

/f120-General_Computer_Problems.html

We have many experts who will gladly help you there.