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wipper00
Cadet
Joined: Feb 06, 2008
Posts: 1
Location: USA
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 Posted: Wed Feb 06, 2008 1:55 am Post subject: mynetprotector |
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I purchased the download from the mynetprotector.com website on 1/14/08. I've used it a few times and was not very happy with it, it didn't do as advertised. On my online banking transaction it had a number listed, I called this # on a few occassions in the last few weeks and also sent an email to the websites tech support requesting for a refund, but no reply whatsoever. Before I made the purchase it advertised a money back guarantee. Is there a way to get my money back, it seems like a reputatable website, but not very customer service orientated? Please respond back ASAP!!!
Thank you,
Keith
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Oldfrog
Special Response Team
Joined: Jun 27, 2004
Posts: 8576
Location: Deep in the Heart of Texas
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| Posted: Wed Feb 06, 2008 2:30 am Post subject: |
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See The Rogue Antispyware List and scroll down to MyNetProtector. | Quote: | | installs multiple adware/spyware parasites (1, 2, 3); aggressive, deceptive advertising (1, 2); dubious corp. associations (1); inadequate/broken scanning (1, 2) [A: 8-18-04 / U: 8-18-04] |
For each claim made in the comment section there is at least one link as substantiation.
I am not sure what you want us to tell you about your "refund". You might possibly be able to get it, but at this point it would seem doubtful.
_________________
 MS MVP Security 2006-2008
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