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natron
Corporal

 Joined: Sep 02, 2007 Posts: 73 Location: Canada
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brewt
SIRT Handler Premium Member
 Joined: May 29, 2007 Posts: 792 Location: USA
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Posted: Mon Mar 03, 2008 6:47 am Post subject: |
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The Malware Removal and Prevention procedure was developed by CastleCops Staff to assist folks who are having problems dealing with malware and/or who want to prevent (re)occurrence of malware issues.
Follow the steps there, and please let us know if this solved your problems.
In the event that your problems persist, the procedure explains how to get assistance at CastleCops with the use of Hijack This logs.
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natron
Corporal

 Joined: Sep 02, 2007 Posts: 73 Location: Canada
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Posted: Mon Mar 03, 2008 2:33 pm Post subject: |
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Sorry should have said those programs I ran, were steps from that. I follow that list religiously when it comes to computer problems and it usually resolves whatever it is. But, this didn't work this time around. He had something called double click and also something else that I can't remember but have seen on other computers before that haven't done this thing. I'm assuming that double click, whatever it is, is what's doing it? Or maybe it's something else. I did fix the problems and ran adaware and only found small things like m3u tracking cookies and not much else. I'll get him to run a hijack log and post to this message.
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tetak
MIRT Team Lead Premium Member
 Joined: Jan 19, 2007 Posts: 5879
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