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Pilate
Site Moderator Premium Member
 Joined: Jun 08, 2004 Posts: 5365
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Posted: Mon Mar 24, 2008 10:43 pm Post subject: Dosent remove tracking cookies |
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Hello all
I have ad-aware 2007. When I do a scan it finds
tracking cookies. I put a check mark beside all cookies found
click remove and finish. Then I can scan again and they are still there. I checked them again clicked remove and finish rebooted
my comp and ran ad-aware again and they are still there.
Before I scan if I use explorer and firefox tools to remove all
cookies then they do not show up.
How do I get ad-aware to remove the tracking cookies it finds?
If I have to remove all my cookies via firefox/explorer
then it seems to me ad-aware isnt really useful.
By the way under settings, scanning,cleaning engine I have a green check in the box "let windows remove files at start up" but
it is not removing them.
Can someone help me with this?
Thank You
Pilate _________________ EvenFlow
Thoughts arrive like butterflies
But he dont know so he chases them away
Like Pilate I have a dog
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4612 Location: USA
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Posted: Tue Mar 25, 2008 3:38 am Post subject: |
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I am assuming that you are using XP, and the question that follows that assumption is, are you logged on as an Admin? Are you logged in the profile that the cookies are showing up under? Is there more than one user profile on this machine? _________________ For ZoneAlarm help http://www.donhoover.net
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Pilate
Site Moderator Premium Member
 Joined: Jun 08, 2004 Posts: 5365
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Posted: Tue Mar 25, 2008 10:30 pm Post subject: |
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Hello
I am running xp
There is only one profile.
I also run defender, crap cleaner.super antispyware
and spybot search & destroy along with AVG.
If any of above finds anything they are removed just fine. I used to have ad-aware se before I updated to
ad-aware 2007. I didnt have this problem with se version.
For what its worth I researched this problem before my original post (google) and found others had this same problem but I couldnt find a solution. From my searching it seems this may be a common problem for ad-aware 2007 users.
Thank You
Pilate _________________ EvenFlow
Thoughts arrive like butterflies
But he dont know so he chases them away
Like Pilate I have a dog
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4612 Location: USA
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Posted: Wed Mar 26, 2008 1:37 am Post subject: |
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If you have it set, turn off the update definitions file at startup (in the auto scans tab in the settings area) and also turn off the adwatch part of AdAware (set it not to start with AdAware). Those are the two things I can think of that may inter fear with the removal of files at startup. _________________ For ZoneAlarm help http://www.donhoover.net
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Pilate
Site Moderator Premium Member
 Joined: Jun 08, 2004 Posts: 5365
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Posted: Wed Mar 26, 2008 11:06 pm Post subject: |
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Hello
The update definitions file was already off.
Under performance tuning I turned off deactivate ad watch. I did a scan.It found tracking cookies I clicked
remove and finish. Then I scanned again and they were gone.
Should I leave the red x beside deactivate ad watch all the time or should I turn it back on (green check)
while on internet but turn it off, do my scan & remove tracking cookies then turn it back on?
What does ad watch do?
Thank You _________________ EvenFlow
Thoughts arrive like butterflies
But he dont know so he chases them away
Like Pilate I have a dog
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blacklupine
Captain
 Premium Member
 Joined: Mar 17, 2005 Posts: 484 Location: Over The Hills And Far Away!
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Posted: Thu Mar 27, 2008 12:06 am Post subject: |
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Hi Pilate,
Ad-watch is a realtime spyware-monitor watching your memory and registry for spyware that tries to install or change your system.
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4612 Location: USA
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Posted: Thu Mar 27, 2008 12:58 am Post subject: |
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Strange reaction that you had. All I can tell you is how I do it. I leave it on all the time. I am not sure if I am paranoid enough that I have not gotten an infection for a long while (the last bug I for sure caught was the stoned B Virus, and I was using DOS 5). But from what I have had folks do while helping them clean their systems, leave it on, and only turn it off if something is being resistant to removal, as happened this time.
blacklupine did a good job of explaining the basics of what it does. _________________ For ZoneAlarm help http://www.donhoover.net
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Pilate
Site Moderator Premium Member
 Joined: Jun 08, 2004 Posts: 5365
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Posted: Thu Mar 27, 2008 1:39 am Post subject: |
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I appreciate the help & information.
blacklupine.. Thank you for the the info.
Hoov.. Thank you for the fix.
I will turn adwatch back on and only turn it off for scans & removals.
I just did another scan and it was clean.
Again Thanks to you both for the help.
Hope all is well........
Pilate _________________ EvenFlow
Thoughts arrive like butterflies
But he dont know so he chases them away
Like Pilate I have a dog
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Hoov
Zone Alarm Host
 PIRT Handler
 Joined: Jun 21, 2002 Posts: 4612 Location: USA
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Posted: Thu Mar 27, 2008 2:50 am Post subject: |
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You are welcome! _________________ For ZoneAlarm help http://www.donhoover.net
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