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Will "Update Now" ever work?
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Maximillium

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PostPosted: Thu Mar 27, 2008 12:52 am    Post subject: Will "Update Now" ever work?
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Clicking "Update Now" only returns:

---------------------------------------------------------------
Unable to "Update Now". Please select "Full Update".
---------------------------------------------------------------

"Full update" indicates a full download of over 13 MB, but never downloads more than about 5.8 MB.

Will "Update Now" ever work?

Will "Full Update" ever download a full 13+ MB?

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rusticdog

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PostPosted: Thu Mar 27, 2008 2:51 am    Post subject:
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It works fine, though sounds like something is disconnecting you from the internet ?


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Maximillium

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PostPosted: Thu Mar 27, 2008 5:07 am    Post subject:
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Hi Mr. Rustic:

Actually, no; nothing is disconnecting me from the internet. I just came home from dinner and downloaded 33 MB of e-mails just before checking this page.

The "Update now" and "Full update" failures are repeatable ad nauseum.

The toolbar works, and the program works, generally. I just can't use "Update now" or schedule it. Having "Update now" scheduled is a real pain unless it actually updates, and the size of the downloads in "Full update" always leaves me wondering what protections were left out.

I've been reading quite a few of these posts, and have already disabled the crapware-catchers, uninstalled and re-installed SiteHound, and checked the Registry for proper settings.

zlib.dll is in both C:\ and C:\Program Files\FireTrust\SiteHound. I don't know what else to do.

This installation is running in Win98SE on a 500MB Pentium with 512M RAM, for whatever value that information might have.

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rusticdog

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PostPosted: Thu Mar 27, 2008 8:22 am    Post subject:
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The download is in two parts, the download of the file, then it reads the file in...I forget exactly the wording....I think it says Parsing xxx of xxxx

Is it during the Parsing that this fails or the download itself ?


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Maximillium

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PostPosted: Thu Mar 27, 2008 4:57 pm    Post subject: Will "Update Now" ever work?
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Hmmm.... The "Total" download size says 13,792,737 MB (commas supplied by me) and the "Download status" goes to a maximum of 5,839,716 MB, followed by a dialog that says "Update completed sucessfully, Closing after 30 seconds." The dialog then shows a countdown to zero and disappears. There is a button to close the dialog instantly, and there is no mention of parsing.

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PostPosted: Fri Mar 28, 2008 2:32 am    Post subject:
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Sounds to me like something is very wrong there. I'll dig around for a 98 test machine to try this on.


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Maximillium

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PostPosted: Fri Mar 28, 2008 2:56 am    Post subject:
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[QUOTE=""]Sounds to me like something is very wrong there. I'll dig around for a 98 test machine to try this on.[/QUOTE]
Thanks! I await with baited breath...!

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Maximillium

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PostPosted: Sun Mar 30, 2008 6:43 am    Post subject:
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'bated breath, -- 'bated!

Gad, I really said "baited"....

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Ikeb

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PostPosted: Sun Mar 30, 2008 5:11 pm    Post subject:
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According to this, you can be forgiven. ... And actually it should be "abated breath" so we're all wrong. Razz

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Maximillium

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PostPosted: Sun Mar 30, 2008 5:42 pm    Post subject:
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Ahh -- but I chose to use the more poetic form with the apostrostrope in place of the "a"....

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Maximillium

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PostPosted: Fri Apr 04, 2008 11:04 am    Post subject:
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I don't know if this means anything, but my C:\Program Files\FireTrust\SiteHound\Config.dat file = 0 (zero) bytes.

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Maximillium

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PostPosted: Thu Apr 24, 2008 3:41 pm    Post subject:
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Is anything happening/going to happen on this problem?

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Maximillium

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PostPosted: Sun Apr 27, 2008 5:59 am    Post subject:
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Hello...?

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rusticdog

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PostPosted: Tue Apr 29, 2008 6:26 am    Post subject:
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I haven't managed to build a 98 machine yet, the old one was recycled and now all the hardware we have won't take a Windows 98 install.

When I'm in the office tomorrow I'll try some different things and see if we can deliver the main file to you through another means. Once that has happened the much smaller updates should be of no problem


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Maximillium

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PostPosted: Tue Apr 29, 2008 8:30 am    Post subject:
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O.K. Still waiting with 'bated breath. Turning blue....

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