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Can't Get Updates

 
Post new topic   Reply to topic       All -> FavForums -> Lavasoft Ad-Aware [del.icio.us!] [digg it!] [reddit!]
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Oldfella

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PostPosted: Mon Apr 28, 2008 12:48 am    Post subject: Can't Get Updates
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I have Ad-Aware SE Plus and I find I can no longer get updates. Have been reading some of the posts here closely related to my issue, especially Corrine's Sticky on "Freezing/Hanging-up". I am not sure if my problem is the same. When I try to update I get "Error retrieving update". I need advice: Since I can not follow/cannot understand Corrine instructions (at age 90 this computer contraption is very confusing), am I better off just deleting, doing away with the Ad-Aware program all together - rather than running the risk of losing all of the junk I have in my computer? Thanks in advance.

Pete (The oldfella)

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Oldfrog

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PostPosted: Mon Apr 28, 2008 2:14 am    Post subject:
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Hi, Oldfella!

All versions of Ad-Aware SE have reached the end of support and none will update automatically through the user interface.

You can still manually obtain updates by visiting the Lavasoft Research Blog. In the upper right hand corner you will see two buttons, one for 2007 and one for SE. Clicking the one for SE will download the latest defs in a .zip file. Once downloaded, unzip the file to \Program Files\Lavasoft\Ad-Aware SE Personal\ where it will overwrite the existing defs.ref file.

Sorry that I don't have better news.


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Oldfella

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PostPosted: Mon Apr 28, 2008 12:55 pm    Post subject:
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Thanks Oldfrog - Except for my jackets and pants, I have no idea how to "unzip" a file. Do you have any suggestions as to an alternate program which will do the job, especially a freebie? Regards.

Pete (The Oldfella)

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Oldfrog

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PostPosted: Mon Apr 28, 2008 2:02 pm    Post subject:
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Which version of Windows are you using? If XP, you can simply navigate to the downloaded .zip file (defs.zip) and right click on it. From the context menu select Open and you should be able to see the defs.ref file. You can then copy it to \Program Files\Lavasoft\Ad-Aware SE Personal\


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Oldfella

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PostPosted: Mon Apr 28, 2008 7:57 pm    Post subject:
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I couldn't get it done Oldfrog - I've removed it instead. Can you suggest a suitable substitute, a freebie, maybe. Thanks.

Pete (The Oldfella)

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blacklupine

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PostPosted: Mon Apr 28, 2008 10:19 pm    Post subject:
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Hi Oldfella, The following may be of use to you;

http://wiki.castlecops.com/Malware_Removal:_Antispyware_Scanners

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Oldfella

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PostPosted: Mon Apr 28, 2008 10:46 pm    Post subject:
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Thanks Blacklupine - I'll check them out.

Pete

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