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gumboman
Sergeant

 Joined: Oct 30, 2005 Posts: 81
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Posted: Thu May 29, 2008 4:54 am Post subject: Norton SystemWorks 2007/LU Error 1871 |
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I'm still having a bit of a problem getting Norton SystemWorks running properly. When I run LiveUpdate, I get an error at completion - LU1871 and Norton SystemWorks is marked with a red X and the error indicates a problem with it. I'm running WinXP with latest updates.
I reviewed the error writeup on the Symantec site and it indicates to run the "Remove Damaged LiveUpdate Files" and then "Remove temporary files", which I did.
Then to download and install the latest version of LiveUpdate. I tried that and it failed. It appears I need to uninstall LiveUpdate in Add/Remove and then download and install LiveUpdate.
Would that be the proper approach to resolution of this error or is there a better (and possibly safer) approach? LiveUpdate appears to be working for NIS 2008 with no problem. Just want to be sure before I take the step.
Also, anyone has the direct link to the latest version of LiveUpdate on the Symantec site?
Thanks
Gumboman
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Cudni
Special Response Team
 Joined: Dec 10, 2002 Posts: 3717 Location: Et In Arcadia ego
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gumboman
Sergeant

 Joined: Oct 30, 2005 Posts: 81
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Posted: Fri May 30, 2008 2:19 am Post subject: |
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Ok, Cudni,
I uninstalled Live Update, restarted the computer, and Installed Live Update via your provided link. Ran Live Update and it seem to work ok. Hopefully, problem has been solved.
Thanks
gumboman
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