Posted: Thu May 29, 2008 3:03 pm Post subject: Norton software conflicts with XPSP3
FYI...
NIS/Norton AV/Norton SystemWorks 2008
- /p1093992-MS_Windows_XP_SP3.html#1093992
"...The company recommends that users disable the program's self-protection feature before installing XPSP3... SymProtect..."
We’ve developed a LiveUpdate solution that is available now, which will prevent this issue with Windows XP SP3 from occurring. Users should ensure they run LiveUpdate and reboot their computer; then they can install SP3. We suggest users ensure they have this latest update before applying any operating system upgrade. Please note that this LiveUpdate solution only addresses issues related to Symantec products. For instructions on how to run LiveUpdate manually, please go to http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2006060207314913 .
For users who have already downloaded SP3 and have run into problems, manual instructions for removing the additional registry keys created by Microsoft’s fixccs.exe file can be found below. We will post an automated tool next week.
Symantec has made the registry cleanup tool available. Go to the following page and download it from there. The page is for Norton Internet Security 2008 but the tool works regardless of the product that you actually have installed.
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