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DIRECTI INTERNET SOLUTIONS

 
Post new topic   Reply to topic       All -> FavForums -> Complainterator [del.icio.us!] [digg it!] [reddit!]
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pwillener

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Posts: 1838
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PostPosted: Fri Jun 20, 2008 1:37 am    Post subject: DIRECTI INTERNET SOLUTIONS
Reply with quote

I don't understand their attitude! Sometimes I send them a complaint, and just minutes later I get a confirmation that they have removed the domain, with a comment like

Quote:
We have received your complaint for SPAM from moxasten.com. We are extremely strict and proactive with regards to our terms of usage. Pursuant to our terms of service we have suspended moxasten.com. We have also sent warnings to the customer, all the contacts and any associated reseller about this domain.

Thank you for contacting our abuse department.


Regards,

ResellerClub Abuse Team

Today I got a response for a complaint I have sent a few days ago, about a very agressive malware download site
Quote:
Hello ,

The problem that you have brought to our notice relates to how a domain name "SECURITYSCANNERSITE.COM" is used for fraudulent and illegal activities of operating a large network of Trojan and MALWARE .

While this domain name is registered with the Registrar Directi.com, as a Registrar we have NO control over this activity.

As a domain name Registrar, we would be in a position to assist you, ONLY if you can provide us a Temporary Restraining Order from any Court of Law or any Government Law Enforcement Agency.

There is a possibility that such an activity may stand as a breach of Contract of the Accepted Usage Policy [AUP] of the Web Hosting Service Provider, for this domain name. You need to get in touch with them to seek action on this issue.

You may use web-based tools like - Whois Lookup [Network whois record] http://www.domainwhitepages.com to locate the E-Mail Address of the Abuse Desk of the Web Hosting Service Provider.

Please find below details of Web Hosting Service Provider of the domain name SECURITYSCANNERSITE.COM.

----------------------------------------------------------------------------------------------------------------------

Network Whois record

Queried whois.ripe.net with "-B 89.149.226.24"...

% This is the RIPE Whois query server #1.
% The objects are in RPSL format.
%
% Rights restricted by copyright.
% See http://www.ripe.net/db/copyright.html

% Information related to '89.149.226.0 - 89.149.227.255'

inetnum: 89.149.226.0 - 89.149.227.255
netname: NETDIRECT-NET
descr: netdirekt e.K.
remarks: INFRA-AW
country: DE
admin-c: WW200-RIPE
tech-c: SR614-RIPE
status: ASSIGNED PA
mnt-by: NETDIRECT-MNT
mnt-lower: NETDIRECT-MNT
mnt-routes: NETDIRECT-MNT
changed: technik@netdirekt.de 20070213
source: RIPE

person: Wiethold Wagner
address: netdirekt e. K.
address: Kleyer Strasse 79 / Tor 14
address: 60326 Frankfurt
address: DE
phone: +49 69 90556880
fax-no: +49 69 905568822
e-mail: info@netdirekt.de
nic-hdl: WW200-RIPE
mnt-by: NETDIRECT-MNT
changed: technik@netdirekt.de 20040224
source: RIPE

person: Simon Roehl
address: netdirekt e. K.
address: Kleyer Strasse 79 /Tor 14
address: 60326 Frankfurt
address: DE
phone: +49 69 90556880
fax-no: +49 69 905568822
e-mail: technik@netdirekt.de
nic-hdl: SR614-RIPE
mnt-by: NETDIRECT-MNT
changed: technik@netdirekt.de 20040224
source: RIPE

% Information related to '89.149.192.0/18AS28753'

route: 89.149.192.0/18
descr: netdirect Frankfurt, DE
origin: AS28753
org: ORG-nA8-RIPE
mnt-lower: NETDIRECT-MNT
mnt-routes: NETDIRECT-MNT
mnt-by: NETDIRECT-MNT
changed: technik@netdirekt.de 20060228
source: RIPE

organisation: ORG-nA8-RIPE
org-name: netdirect
org-type: LIR
address: netdirekt e. K.
Kleyer Strasse 79 / Tor 14
60326 Frankfurt
Germany
phone: +49 69 90556880
fax-no: +49 69 905568822
e-mail: ripe@netdirekt.de
admin-c: SR614-RIPE
admin-c: WW200-RIPE
mnt-ref: NETDIRECT-MNT
mnt-ref: RIPE-NCC-HM-MNT
mnt-by: RIPE-NCC-HM-MNT
changed: hostmaster@ripe.net 20040415
changed: bitbucket@ripe.net 20050329
changed: bitbucket@ripe.net 20060223
changed: bitbucket@ripe.net 20060223
changed: bitbucket@ripe.net 20060815
changed: bitbucket@ripe.net 20070108
changed: bitbucket@ripe.net 20070509
changed: bitbucket@ripe.net 20070813
changed: bitbucket@ripe.net 20080516
changed: bitbucket@ripe.net 20080527
source: RIPE

----------------------------------------------------------------------------------------------------------------------


Regards,

PublicDomainRegistry Abuse Desk

So they have no qualms taking down an ordinary spam domain, but need a court order to remove a malware distribution domain...?

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AlphaCentauri

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Joined: Nov 20, 2003
Posts: 2895

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PostPosted: Fri Jun 20, 2008 1:59 am    Post subject:
Reply with quote

Since they don't have authority to suspend a domain name based on their country's laws or based on ICANN rules, they can only do so if the domain owner violated the terms of service in the registration agreement in effect when he signed up. If he agreed not to send spam and you can produce a copy of spam, they can suspend him. But if you say his product is malware and he says it's a malware removal program, you're asking them to make a decision about whose opinion is more credible, and to be sure enough of what you say that they don't have to worry about legal action from a legitimate software company whose site has been taken off line. I've seen plenty of instances where there has been conflicting information, like when AdAware thought Spybot was malware, or Comodo thought Complainterator was malware, so it's not that easy.

It might help if you give them a link to http://www.virustotal.com/analisis/af159005d98164984a27e15edcb5501a where analysis shows 30 of 33 antivirus programs consider that download to be malware. But even so, it depends how their terms of service are written what they can do without risking litigation.

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ahoier

SIRT Handler


Joined: Jan 14, 2006
Posts: 1118
Location: USA

PostPosted: Fri Jun 20, 2008 2:29 am    Post subject:
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yea, AC pretty much hit it dead-on.

And well, even with spam domain take-downs, they seem to be hard-set on requiring spam e-mail evidence as "proof" - but yea, I recall months/years (and every now and again) back, in which legal battles break out among software developers, and "anti-whatever" software, one claiming another is malware, etc.etc....

Now if this/the domain is using a botnet or something, that could be another method of "attack" in your report...but I don't know if that's the case.

All in all, I'd say leave the malware guys alone, and let's keep our eye on Spam - for now anyways...hehehe. When it comes to malware, the best bet is to post publicly of the dastard deeds, to include siteadvisor reports, etc.

(and I opened this thread expecting a "DIRECTI Removals" or some sort heheheeh)

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pwillener

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Joined: Apr 17, 2006
Posts: 1838
Location: Japan
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PostPosted: Fri Jun 20, 2008 5:45 am    Post subject:
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Naturally I have given them a full copy of the spam messages with the malware link:
http://www.spamcop.net/sc?id=z1978185317zf5933ca74b8f2f73ef36538fed39b2a5z
http://www.spamcop.net/sc?id=z1980805337z0e4cf472246f5a188fd953a1372654e2z
http://www.spamcop.net/sc?id=z1988474030z5dbe8a920b1312f19998e288a1534c8bz
including information on the redirect from drivemyclick.com (which has been taken down since).

However, the target site and domain (hxxp://securityscannersite.com/2008/2/_freescan.php?aid=773D0256) is still active.

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ahoier

SIRT Handler


Joined: Jan 14, 2006
Posts: 1118
Location: USA

PostPosted: Fri Jun 20, 2008 2:32 pm    Post subject:
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ahhh....I see. So the malware links have been passed via e-mail....well, that stumps me Razz

I've no idea why they wouldn't do anything about them, since they are "spam".....appearing in unsolicited e-mail.

drivemyclick_com seems to be clientHold, suspended, and taken down. Where does securityscannersite_com come into play?

Did drivemyclick_com redirect to securityscannersite_com? Since I don't see the security scan site referenced in the spamcop links...

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AlphaCentauri

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Joined: Nov 20, 2003
Posts: 2895

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PostPosted: Fri Jun 20, 2008 4:36 pm    Post subject:
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OK, this may work. Someone submitted one of these drivemyclick spams to SIRT while it was still active, and it fetched the redirection to securityscannersite. I have converted it to "confirmed spam" so anyone can now view the partially completed report. I'll leave it that way instead of changing it to terminated, since the securityscannersite target is still active. You can give the registrar the link to

http://www.castlecops.com/XP_antivirus_protection_spam186728.html

which contains the source code documenting that the spammed URL redirected to that target site. That may be all they need as backup to act. (It doesn't show the actual spam/headers that was submitted to SIRT -- that's only available to SIRT handlers/law enforcement -- so they'll still need your copy of spam.)

securityscannersite should be submitted to MIRT, not SIRT, since they document the malware being distributed.

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Jim_P

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PostPosted: Fri Jun 20, 2008 6:13 pm    Post subject:
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I just got 129 emails for removals by PDR.

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ahoier

SIRT Handler


Joined: Jan 14, 2006
Posts: 1118
Location: USA

PostPosted: Fri Jun 20, 2008 7:00 pm    Post subject:
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explain? you sent them off 129 removal requests?

They seem to have a good support system on their site too:

For reporting spam:
http://www.publicdomainregistry.com/contactus/report-spam/

For false-whois (use this with caution, only if you do the leg-work of calling the registrant, detailing the false data, etc...):
http://www.publicdomainregistry.com/contactus/report-false-whois/

I've been using the spam report link, as well as the complainterator bundled contacts with quite success.

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Jim_P

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PostPosted: Fri Jun 20, 2008 7:04 pm    Post subject:
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I sent a few complainterator reports that also listed several more domains. For each domain removed I got 1 email.

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AlphaCentauri

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PostPosted: Fri Jun 20, 2008 7:31 pm    Post subject:
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I'll give them that -- you do get a reply from a human being, even if they don't feel they can act on your complaint.

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Jim_P

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PostPosted: Fri Jun 20, 2008 7:40 pm    Post subject:
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I kind of stop sending batch reports as of a few days ago because I started getting a lot of emails asking to show proof of spamming so I started sending 1 report for each domain with full headers and body enclosed.

For a few removal emails I received I did a search on subject in my send folder and came up empty so I search on body and found it was a batch submission.

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ahoier

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Joined: Jan 14, 2006
Posts: 1118
Location: USA

PostPosted: Mon Sep 08, 2008 1:34 pm    Post subject:
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After reading about DIRECTI/PublicDomainRegistry, and their affiliation with Atrivo/etc. - and their "defense" against KnujOn's "phantom registrars" post.....I contacted DIRECTI abuse, as well as Bhavin Turakhia, himself with indepth links regarding DIRECTI/PDR, the spam brands they have been allowing to operate, etc.

Turns out, they say they weren't aware of the CastleCops Bulk Reporting Project listings for their registrar, but say they have been "following" the URIBL listings.

Here's all messages in context:

Quote:
From: me
to: bhavin.t@directi.com
cc abuse@publicdomainregistry.com,
abuse.manager@publicdomainregistry.com
date: Sat, Sep 6, 2008 at 11:46 PM
subject: Regarding abuse of domain registrar services

From reading your latest bloggings, it appears you want to clear up your service.

Your best bet, would probably be to start at the CastleCops Wiki:Bulk Spam Reporting pages.

They have a project dedicates to creating evidence, based on spam brand, and sends out bulk requests for domain suspensions that are operated by known spammers (really....criminals) who operate their domains over hijacked hosting (infected networks of botnets), fast-flux botnets, and bulletproof hosting.

The links are available at the CastleCops Wiki:
http://wiki.castlecops.com/Bulk_Spam_Reporting

From there, if you scroll down, you will find
DIRECTI/PublicDomainRegistry has their own articles/pages set aside, to document spammed sites, all organized by spam brands.
http://wiki.castlecops.com/PDR_Pending - which contains lists of
domains pending suspension/take-down

At the header of that page, you will find a link to the URIBL which
lists the last 5-days of "blacklisted" domains registered by your
registrar for spam/criminal use:
http://rss.uribl.com/nic/DIRECT_INFORMATION_PVT_LTD_D_B_A_PUBLICDOMAINREGISTRY_COM.html

And finally:
http://wiki.castlecops.com/PDR_Suspended which is the place-holder
page, to contain "successfully" suspended domains, when action is
properly taken.

Also, at the CastleCops Wiki, you will find detailed instructions
outlining how to successfully suspend a domain name being operated as
a nameserver (which can not be simply set to clientHold status):
http://wiki.castlecops.com/Suspending_a_non-EPP_name_server_domain
http://wiki.castlecops.com/Suspending_an_EPP_name_server_domain

All other "spam domains" can be simply set to status, "clientHold" in
the registry application - so that the criminally-operated domains no
longer operated within the Internet zone file.


Thanks for reading,
me
CastleCops SIRT Team: Spam Reporter/Handler


here's their replie(s):
Quote:
From: "Bhavin Turakhia" <bhavin.t@directi.com>
To: me
Cc: <abuse@publicdomainregistry.com>,
<abuse.manager@publicdomainregistry.com>,
"'Abhijit Relekar'" <abhijit.r@directi.com>
Subject: RE: Regarding abuse of domain registrar services
Date: Sun, 7 Sep 2008 11:53:23 +0530

Thanks for your links ... Our abuse team will take a look at this shortly


then he replied again, this time with another CC contact:
Quote:
From: Abhijit Relekar <abhijit.r@directi.com>
To: me
CC: abuse@publicdomainregistry.com, Manisha Mani <manisha.m@directi.com>
Subject: Re: Regarding abuse of domain registrar services

Hello Adam,

First of all, let me thank you for your efforts with the information
you've provided here. While our abuse team has regularly followed the
URIBL/SURBL lists and several other sources of abuse information, we
have not so far tracked the CastleCops wiki - an oversight that will be
rectified immediately. Even as I write to you, our team has already
started reviewing domain names on the list that we have not acted upon
thus far.

Thanks again.

Regards,
Abhijit



I guess, a little ruffling of some feathers (on Knujon's part?) can go a long way Wink

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