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IP: 71.116.*.*
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Posted: Sun Jun 29, 2008 12:51 am Post subject: Website refuses to load on only one computer on LAN |
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I do not know when this started happening or what caused this but I am unable to access the mozilla addons website (https://addons.mozilla.org/) with only one computer on my network. The other computers have no issues accessing the website.
I have tried clearing the firefox cache, ipconfig /flushdns, netsh winsock reset, and attempting to access the site with multiple browsers (IE7, firefox 3, firefox 3 portable). I also tried putting the problem computer in the DMZ zone in my router.
Absolutely nothing has worked and I can't think of anything else to try. Does anyone have any possible ideas of something I could try to hopefully make this website work?
I am running Zonealarm Pro and Avast! free edition AV software.
If you need any more information just ask.
Thanks
-Steve
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Cudni
Special Response Team
 Joined: Dec 10, 2002 Posts: 3718 Location: Et In Arcadia ego
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Posted: Sun Jun 29, 2008 12:53 am Post subject: |
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if you disable ZA can it access?
Cudni _________________ Hecho en Mexico
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steviep
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 Joined: Apr 26, 2005 Posts: 52
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Posted: Sun Jun 29, 2008 1:08 am Post subject: |
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^..that was me up there
I tried disabling all of zonealarms firewall and program control stuff and also tried turning zonealarm off completely but neither worked.
I think I am going to download Comodo firewall because I am getting sick of zonealarm. Maybe that might help even though turning zonealarm off didn't work. _________________ ------------------------------------------------------
OS- windows XP home
Firewall- Comodo
AV- avast! (free)
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johnlgalt
Special Response Team Premium Member
 Joined: Feb 27, 2007 Posts: 1419
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Posted: Sun Jun 29, 2008 2:39 am Post subject: |
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You might first try uninstalling ZA and seeing if it works - because it might not be a ZA problem at all, but something else.... _________________ <img src="http://www.castlecops.com/zx/johnlgalt/johnlgalt%20sig.png">
<img src="http://www.castlecops.com/zx/johnlgalt/John%20L.%20Galt%20%20CPU-Z.png">
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steviep
Corporal

 Joined: Apr 26, 2005 Posts: 52
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Posted: Sun Jun 29, 2008 3:04 am Post subject: |
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After uninstalling ZA and before installing Comodo I tried the site and it still does not work.
Something I realized that I forgot to mention in the first post....
At the bottom of firefox where it says the page loading status, it says that it connected to the website and says it is transferring data. It even loads the little icon that goes next to the URL in the address bar [a green puzzle piece]. But once it gets that loaded, it just says waiting for addons.mozilla.org at the bottom and does not get any farther.
I don't know if that information will help at all but I figured it wouldn't hurt to add it.
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Cudni
Special Response Team
 Joined: Dec 10, 2002 Posts: 3718 Location: Et In Arcadia ego
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Posted: Sun Jun 29, 2008 8:53 am Post subject: |
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did you also try restarting the router?
Cudni _________________ Hecho en Mexico
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steviep
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 Joined: Apr 26, 2005 Posts: 52
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Posted: Sun Jun 29, 2008 3:36 pm Post subject: |
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I have tried restarting it multiple times and the page still wont load.
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steviep
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 Joined: Apr 26, 2005 Posts: 52
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Posted: Sun Jun 29, 2008 5:34 pm Post subject: |
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I wonder if the loading problem might have something to do with the page being encrypted...
It uses RC4 128bit encryption according to Firefox. _________________ ------------------------------------------------------
OS- windows XP home
Firewall- Comodo
AV- avast! (free)
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steviep
Corporal

 Joined: Apr 26, 2005 Posts: 52
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Posted: Mon Jun 30, 2008 4:05 am Post subject: |
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| steviep wrote: | I wonder if the loading problem might have something to do with the page being encrypted...
It uses RC4 128bit encryption according to Firefox. |
Nope, other encrypted pages load just fine (tested on both AES-256 bit encryption and a different website with RC4 128 bit). So never mind on that post.
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Cudni
Special Response Team
 Joined: Dec 10, 2002 Posts: 3718 Location: Et In Arcadia ego
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Posted: Mon Jun 30, 2008 8:32 am Post subject: |
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grasping at straws, did you check hosts file? What happens if you try the ip address?
63.245.209.31
Cudni _________________ Hecho en Mexico
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steviep
Corporal

 Joined: Apr 26, 2005 Posts: 52
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Posted: Mon Jun 30, 2008 4:51 pm Post subject: |
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I checked the host file and the only entry is localhost with an IP of 127.0.0.1 so I assume that there are no problems with it.
When I tried to go to the IP that you showed me, both Firefox and IE both only say,
"waiting for 63.245.209.31..."
I am successfully able to ping the IP address in the command prompt though... 
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dragon1988
1st Responder Trainee

 Joined: Nov 23, 2007 Posts: 239 Location: Singapore
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Posted: Tue Jul 01, 2008 1:53 pm Post subject: |
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Does Firefox Safe Mode work?
Start > All Programs > Mozilla Firefox > Mozilla Firefox (Safe Mode) _________________ Dragon
aMSN
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steviep
Corporal

 Joined: Apr 26, 2005 Posts: 52
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Posted: Tue Jul 01, 2008 3:58 pm Post subject: |
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Safe mode doesn't work either. It does the same thing as Firefox in regular mode.
It loads the SSL certificate (Firefox gives all the information about it so I am assuming that means that certificate is loaded) and then the page just stays blank and it says loading at the top. _________________ ------------------------------------------------------
OS- windows XP home
Firewall- Comodo
AV- avast! (free)
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steviep
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dragon1988
1st Responder Trainee

 Joined: Nov 23, 2007 Posts: 239 Location: Singapore
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Posted: Wed Jul 02, 2008 6:36 am Post subject: |
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Does it happen to all encrypted sites?
Anything that begins with https://
Examples are Hotmail, Gmail, Yahoo Mail. _________________ Dragon
aMSN
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