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[FIXED]Can't Enable Auto-Protect in Norton Antivirus

 
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Santini

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Joined: Mar 14, 2004
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Location: New York, NY

PostPosted: Mon Mar 15, 2004 3:26 am    Post subject: Can't Enable Auto-Protect in Norton Antivirus
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I have Norton Antivirus 2002 on Windows XP and I update the virus definitions frequently. Recently, the autop-protect feature was disabled and when I try to enable it I get the following message: "an error has occured in the script on this page." Line 887, Char 5. The Symantec knowledge base was not helpful. Any suggestions??

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Zupe

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Joined: May 15, 2002
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PostPosted: Wed Mar 17, 2004 8:23 pm    Post subject:
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Have you gone through all of the suggested fixes in this article - http://service1.symantec.com/SUPPORT/nav.nsf/b69c799adfa31ecc85256aa30052f4d0/ae1465a6dd7dc1a888256b81007c7e50?OpenDocument&src=bar_sch_nam ?

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Santini

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PostPosted: Thu Mar 18, 2004 12:19 am    Post subject: Thanks
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Zupe - Thanks for the tip. I was able to fix the problem by updating the Symantec Event drivers, as suggested in the site you directed me to.

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