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spybot closes automatically when i try to run it

 
Post new topic   This topic is locked you cannot edit posts or make replies       All -> FavForums -> AntiSpyware [del.icio.us!] [digg it!] [reddit!]
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alley

Cadet
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Joined: May 24, 2004
Posts: 2
Location: USA

PostPosted: Mon May 24, 2004 6:45 pm    Post subject: spybot closes automatically when i try to run it
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don't know if my computer's been hijacked or what, but when i tried to run the spybot, it closes before doing anything. adaware doesn't seem to be affected. are there programs that can block anti-spyware from running? When i tried to access sites to download spyware removal tools, IE couldn't find those pages, but i was able to access them on other computers. could that be due to spyware programs as well?

I had trouble with martfinder (i don't know if that's still on my computer), but i have ad aware, HAD spybot, am running winpatrol, used cwshredder, and used hijackthis. spybot still refuses to run.

am a novice with computers so any help is appreciated.

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!Mariner

Colonel
Colonel
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Joined: Aug 25, 2003
Posts: 1914

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PostPosted: Tue May 25, 2004 2:42 pm    Post subject:
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Hi alley,

CWShredder should have taken care of martfinder. Lets have a look at your running processes. Proceed as follows, taking care to read the instructions.


First off, please read these messages
Virus=Read This: CastleCops Link/postt8864.html
HiJack= Read This: CastleCops Link/t911-Before_You_Post_Read_Follow_These_Rules_and_Guidelines.html

Then
Download: HiJack This!

Create and Unzip to a folder not your Desktop or the Temp folder, doubleclick HijackThis.exe, and press "Scan".
Unzip the download (using a piece of software like: Winzip)


When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log in a text file, and post it in the CCSP "Spyware - Hijack Related" forum:

CastleCops Link/f67-Trend_Micro_HijackThis_Logs.html


Most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.


*Please, be patient. An expert will examine your log and this does take time. Please, no 'Bumps' and no 'Dupes'. Thank you.*

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alley

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Joined: May 24, 2004
Posts: 2
Location: USA

PostPosted: Tue Jun 01, 2004 3:35 pm    Post subject:
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I reinstalled the spybot after running the other programs and it worked. things seem to be fine now. thanks for your help, I appreciate it a lot.

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!claire

General
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Joined: Apr 21, 2002
Posts: 8380

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PostPosted: Tue Jun 01, 2004 3:49 pm    Post subject:
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You're quite welcome Alley,

Mariner always gives good advices. Smile

I close this thread now.If you need to reopen it just PM a mod

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