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alley
Cadet

 Joined: May 24, 2004 Posts: 2 Location: USA
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Posted: Mon May 24, 2004 6:45 pm Post subject: spybot closes automatically when i try to run it |
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don't know if my computer's been hijacked or what, but when i tried to run the spybot, it closes before doing anything. adaware doesn't seem to be affected. are there programs that can block anti-spyware from running? When i tried to access sites to download spyware removal tools, IE couldn't find those pages, but i was able to access them on other computers. could that be due to spyware programs as well?
I had trouble with martfinder (i don't know if that's still on my computer), but i have ad aware, HAD spybot, am running winpatrol, used cwshredder, and used hijackthis. spybot still refuses to run.
am a novice with computers so any help is appreciated.
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!Mariner
Colonel
 Premium Member
Joined: Aug 25, 2003 Posts: 1914
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Posted: Tue May 25, 2004 2:42 pm Post subject: |
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Hi alley,
CWShredder should have taken care of martfinder. Lets have a look at your running processes. Proceed as follows, taking care to read the instructions.
First off, please read these messages
Virus=Read This: /postt8864.html
HiJack= Read This: /t911-Before_You_Post_Read_Follow_These_Rules_and_Guidelines.html
Then
Download: HiJack This!
Create and Unzip to a folder not your Desktop or the Temp folder, doubleclick HijackThis.exe, and press "Scan".
Unzip the download (using a piece of software like: Winzip)
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log in a text file, and post it in the CCSP "Spyware - Hijack Related" forum:
/f67-Trend_Micro_HijackThis_Logs.html
Most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.
*Please, be patient. An expert will examine your log and this does take time. Please, no 'Bumps' and no 'Dupes'. Thank you.*
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alley
Cadet

 Joined: May 24, 2004 Posts: 2 Location: USA
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Posted: Tue Jun 01, 2004 3:35 pm Post subject: |
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I reinstalled the spybot after running the other programs and it worked. things seem to be fine now. thanks for your help, I appreciate it a lot.
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!claire
General
 Premium Member
 Joined: Apr 21, 2002 Posts: 8380
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Posted: Tue Jun 01, 2004 3:49 pm Post subject: |
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You're quite welcome Alley,
Mariner always gives good advices.
I close this thread now.If you need to reopen it just PM a mod
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