Hello, I have a problem
I have the free version of AVG and I have a downloader that downloads a new virus each time i open an explorer window. I also have the home search virus and have used everything to get rid of it, but it reinstalls itself every time I open internet explorer. I have yet to figure our what file it is that is downloading new viruses, but the files it downloads are called "Downloader.2.Q" and its a different filename each time. The last time I ran AVG it found 39 of those viruses. Can you help me??

Thanks

Hi ratat98!

HijackThis is a tool we use to detect spywares, adwares, and many other kinds of malicious programs on your computer. It takes an expert or a person with pc security experience (who is on Staff here) to interpret what it finds as it lists the good stuff along with the bad.

Please follow these directions:

From Computer Cops get the Direct-Download of HijackThis. It's zipped.

Save it to your download folder first.
Unzip the download (using a piece of software like Winzip). Create a folder in My Documents and unzip HijackThis into the new folder and run it from there. Do not run HijackThis from your desktop or a Temp folder as these do not allow HijackThis to save the changes it makes.

Doubleclick on HijackThis.exe from the unzipped archive and press the "Scan" button.

When the scan is finished, the "Scan" button will change into a "Save Log" button. Press this button, and save the log to the same folder as HijackThis.

IMPORTANT NOTE: Most of what HijackThis lists will be harmless or even required, so do NOT fix anything yet.

Be specific in explaining your issue. Please tell us what you are experiencing on your computer. For example, has it slowed down, getting weird pop-ups, homepage has been changed, etc? Then copy and paste the contents of your entire HijackThis log into your post.

Open the Log with Wordpad/Notepad (for example), Press Ctrl + A to highlight all, then Press Ctrl + C to copy it. To put it in your post, position the cursor on the page and press Ctrl + V.

Post your HijackThis logs ONLY in the HijackThis Logs and Assistance Forum. Thanks. Go to: /f67-Trend_Micro_HijackThis_Logs.html

Best regards and Welcome to Computer Cops!

So how did I get infected in the first place?


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