I am having the same trouble with getting rid of power scan will someone guide me through the uninstall procedure please? I have already followed the steps to HiJack This now I have my log in NotePad what next?

Thanks so much, this really burns me

Log Following:

Logfile of HijackThis v1.97.7
Scan saved at 2:02:48 PM, on 11/29/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\System32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\Starter.Exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Bargain Buddy\bin\bargains.exe
C:\Program Files\Tweak-XP Pro\AdBlocker.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\WINNT\System32\inetsrv\inetinfo.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Efficient Networks\Tango Manager\app\TangoService.exe
C:\PROGRA~1\EFFICI~1\TANGOM~1\app\TangoManager.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Maggie Scheuer\My Documents\HiJack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.couldnotfind.com/search_page.html?&account_id=135343
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://www.couldnotfind.com/search_page.html?&account_id=135343
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://www.couldnotfind.com/search_page.html?&account_id=135343
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.gatewaybiz.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.bellsouth.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet

Explorer provided by BellSouth
N3 - Netscape 7: user_pref("browser.search.defaultengine",

"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSB

Web_01.src"); (C:\Documents and Settings\Maggie Scheuer\Application

Data\Mozilla\Profiles\default\4i5nky41.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program

Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} -

C:\PROGRA~1\BARGAI~1\bin\apuc.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program

Files\ISTbar\istbar.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator

5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

-osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [TangoManager]

C:\PROGRA~1\EFFICI~1\TANGOM~1\app\TANGOM~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec

Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINNT\System32\Starter.Exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Bargains] C:\Program Files\Bargain Buddy\bin\bargains.exe
O4 - HKLM\..\Run: [Power Scan] C:\Documents and Settings\Maggie Scheuer\Local

Settings\Temp\powerscan.exe
O4 - HKCU\..\Run: [BlockAds] "C:\Program Files\Tweak-XP Pro\AdBlocker.exe"
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Instant Messenger (SM) (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.bellsouth.net
O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} -

http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template

and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickT

imeInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -

http://207.188.7.150/1395dd5bb9935c7b0f19/netzip/RdxIE2.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) -

hcp://system/RunExeActiveX.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International

Setup Player) - http://www.broderbund.com/IFW/Cabs/isetup.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst)

- hcp://system/StartFirstControl.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.4514236111
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry

Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments

Control) - http://by99fd.bay99.hotmail.msn.com/activex/HMAtchmt.ocx
O17 -

HKLM\System\CCS\Services\Tcpip\..\{C8F3DAEC-D859-4455-AD35-A2D1A53B0E1D}:

NameServer = 166.102.165.11 166.102.165.13

Hi maggiemae54, welcome.

Merijn (author of HijackThis) has made a tool to get rid of CoolWebSearch and its many variants.
Please download this: http://www.spywareinfo.com/~merijn/files/cwshredder.zip
Unzip and run it.
Reboot.

Download Spybot - Search & Destroy
Short tutorial and download link here:
http://tomcoyote.org/SPYBOT/index1.html
Now press Settings, and Settings again.
Go to the Webupdate section, and check "Display also available beta versions".
Now press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove all it finds.
Reboot.

Now please post a new HJT log after final reboot please.
.